Senior Director, Customer Experience Strategy
JPMorganChase
JPMorganChase is seeking an Executive Director for Customer and Client Experience Strategy in Plano, Texas. In this role, you'll lead a team of program managers and analysts to improve customer and client journeys through innovative strategies and measurable outcomes. The ideal candidate will have extensive experience in customer experience strategy, the ability to coach high-performing teams, and a strong analytical background. You'll work cross-functionally to elevate service standards and optimize client satisfaction. #J-18808-Ljbffr JPMorganChase
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior Director, Customer Experience Strategy in Plano, TX vacancy
- ...products and treasury services, including deposits, cash management, and payment processing. As the Executive Director, Customer and Client Experience Strategy within Auto, you will lead a team of program managers and analysts responsible for defining and delivering...Suggested
- Job Overview This role supports customer retention efforts by analyzing data and collaborating... ...and implementation plans for retention strategies with business leaders. Success is... ...initiatives, impact on customer experience, and alignment with key company metrics...SuggestedTemporary workWork experience placementLocal areaFlexible hours
- JPMorgan Chase is seeking an Executive Director for Customer and Client Experience Strategy in Plano, Texas. This role involves leading a team responsible for enhancing customer experiences across various journeys including acquisition, onboarding, and servicing. Your...Suggested
- 慨正橡扯 is seeking an Executive Director for Customer and Client Experience Strategy. This leadership role focuses on defining best-in-class customer experiences and requires a proven track record in consumer and commercial leadership. With over 10 years of experience, the...Suggested
- ...‑oriented company! Job Summary The Senior Manager of Customer Service is a strategic leadership role... ...and implements customer service strategies, manages a team of 2-3 Customer Service... ...initiatives to enhance customer experience, reduce order errors, and improve delivery...SeniorImmediate start
$164.5k - $222.5k
Are you ready to revolutionize customer success and lead an elite... ...s Customer Success team as a Senior Manager (M2), where you'll drive... ...be to elevate the support experience for our most influential customers... ...game‑changing footprint strategies for our domain experts, working...SeniorWork experience placementRemote work$29.52 - $50.29 per hour
...Overview The Customer Success Manager – Mid-Market is responsible... ...key stakeholders, including senior executives, to influence adoption... ...opportunities; partner with Strategy teams to deliver data‑driven... ...to ensure seamless customer experiences and advocate for customer needs...Afternoon shiftRealPage
Richardson, TX4 days ago- ...and de facto standard that cloud-centric customers entrust with their risk. We strive to... ...industry insight to influence customer strategies, mitigate risk, and uncover new opportunities... ...deliver a unified, high-value customer experience. The CSM is also instrumental in...Work at officeLocal areaImmediate startRemote workFlexible hours3 days per week
Armor Defense
Plano, TX2 days ago $289.6k - $398.2k
...and execute multi‑year account strategies for enterprise clients with... ...expansion planning to maximize customer lifetime value and wallet... ...enterprise technology or SaaS sales experience with a consistent record of... ...the ability to influence senior business and technology leaders...SeniorUniphore Technologies North America Inc
Plano, TX2 days ago$70.7k - $131.3k
...About the Role As an Associate Customer Success Manager , you will manage the post‑sale... ...priorities and enjoy creating positive experiences for every customer interaction. What Makes... ...: you use insights to guide engagement strategies and prioritize actions effectively....Flexible hoursThomson Reuters
Frisco, TX3 days ago- Collectors Universe, Inc. is looking for a Customer Relations Representative in Plano, TX. You will define and implement KPIs, manage... ...processes. Ideal candidates have over 6 years of customer service experience with supervisory skills. The role requires strong...SeniorFlexible hours
- Murata is seeking a Senior Key Accounts Manager in Carrollton, TX to maximize market... ...candidate will have over 7 years of experience in sales within a technical industry... ...contracts, and aligning product strategies with customer goals. A Bachelor's degree in Business...Senior
$23 - $28 per hour
Collectors Universe Inc. is seeking a Senior Customer Relations Specialist in Plano, TX. The role requires at least 3 years of customer relations experience, problem-solving skills, and excellent communication. You will collaborate with operations and handle customer inquiries...SeniorHourly payFull timeFlexible hours- ...our tidbit training model and dashboard customization, learner engagement increases... ...resulting in a positive, engaging learner experience. Job Description Summary The Client Success... ...onboarding, ongoing communication, retention strategies, renewals, and accounts receivable....Full timeTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hoursShift work
- ## Customer Success and Renewals ManagerPlano,Texas,United StatesFind... ...candidate brings hands-on experience leading Customer Success teams... ...reports* Partner with the Sr. Director to translate the 3-year CS... ...negotiations, and retention strategy execution* Experience running...Full timeTemporary workWork at officeImmediate startRelocation3 days per week
- Serenity Health Care is seeking a Customer Service Manager in Frisco, TX to lead a high-performing team in a fast-paced environment.... ...performance metrics. Candidates should have over 10 years of leadership experience in customer service or similar fields. Benefits include a...Senior
- ...Senior Director Pricing, Customer Profitability, Deal Desk & Rebates The Senior Director Pricing, Customer Profitability, Deal Desk & Rebates... ...Enterprise Strategic Pricing Key partners: VP, Pricing Strategy, Analytics & Value Capture VP, Pricing Operations &...SeniorLocal area
$95.43k - $177.65k
...expertise and industry experience. This position plays a... ...ensuring that client strategies are synchronized with... ...efficiency, and the overall customer experience.... ...Managers, Regional Sales Directors and Regional Project Executives... ...but not limited to senior leadership, IT...Contract workLocal areaRemote workTyler Technologies
Plano, TX5 days ago$96.1k - $132.1k
...00.00+ Annual Build Personalized Customer Experiences That Make a Difference. Are you a... ...customer journey, and marketing automation strategy. This isn't just another email... ...team that's transforming the future of senior living Apply today and help shape the...Full timeLifespace Communities
Richardson, TX7 days ago- Insurance Office of America is seeking a Senior Account Associate - Commercial Lines to provide administrative and customer service support to the account team. This remote... ...will have over 3 years of customer service experience in insurance, strong analytical skills, and...SeniorRemote job
- Customer Success Manager (Mid-Market, Premium Services) Category Customer Success, Customer Experience Location Frisco, Texas Job ID 17248 Company Overview Intuit is the global financial... ...metrics and independently develop strategies for client engagement and relationship...Full timeWorldwide
- KFC Corporation in Plano, TX is seeking a Senior Manager for Channel Strategy & Growth to translate omnichannel strategies into actionable frameworks... ...leaders. Ideal candidates should have 10-12+ years of experience in ecommerce or digital strategy, strong problem-...Senior
- Logan Pass Construction is seeking a Director of Preconstruction to lead the development... ...leading teams in estimating and project strategy while managing complex projects. The ideal... ...has 8-10 years of construction experience, preferably in technically complex projects...Senior
- A leading technology firm is seeking a Senior Compensation Consultant in Plano, Texas. The role involves... ...and business leaders. Candidates should have experience in creating compensation solutions that align with business strategies and demonstrate strong analytical skills....Senior
- Siemens Mobility is looking for a Senior Manager to join the Financial Planning & Analysis... ...role is pivotal in shaping financial strategy and enabling informed decision-making across... ...insights. With 10+ years of FP&A experience required, candidates should possess strong...Senior
- ...Staff (MTS) focused on HBM Design for Test (DFT). This senior role involves defining DFT strategies and architectures while providing technical... ...interfaces. The ideal candidate will have over 10 years of experience, preferably in semiconductor development, and possess...Senior
- ...building what's next - where AI, experience and impact come together.... ...organizations create better customer experiences through AI-powered... ...environments every day. As a Senior Account Executive (AE)... ...developing and executing go-to-market strategies to engage C-level decision-...Senior
- ...Associate Customer Success Manager As an Associate Customer Success Manager, you will... ...priorities and enjoy creating positive experiences for every customer interaction. What... ...: You use insights to guide engagement strategies and prioritize actions effectively....Local areaFlexible hours
- ...development and analysis of significant proposals, developing pricing strategies, and ensuring compliance with FAR requirements. The ideal... ...a Bachelor’s degree with a minimum of 5 years of relevant experience, along with strong leadership, organizational, and communication...Senior
- JPMorgan Chase is seeking a Data Strategy - Senior Associate in Plano, TX. The successful candidate will act as an internal consultant, leading... ...to completion. Candidates should have 3-5 years of relevant experience and strong communication skills. A competitive salary range...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Director, Customer Experience Strategy. Be the first to apply!
Related searches
- manager customer success team Plano, TX
- senior customer service manager Plano, TX
- customer service account executive Plano, TX
- bilingual customer service manager Plano, TX
- customer service executive Plano, TX
- manager customer experience Plano, TX
- sales customer service manager Plano, TX
- senior manager customer experience Plano, TX
- remote customer service manager Plano, TX
- customer business manager Plano, TX