Head of Customer Experience Strategy
Next Frontier Capital
Chase Auto is seeking an Executive Director to spearhead Customer and Client Experience Strategy. You will lead program managers and analysts, shaping a future‑state experience vision for acquisition, onboarding, servicing, and end‑of‑term journeys. Expect cross‑functional collaboration with Product, Operations, Technology, Risk, and other lines of business. The role emphasizes building business cases, maturing the commercial client experience, and delivering measurable improvements in CSAT and #J-18808-Ljbffr Next Frontier Capital
Vacancy posted 21 hours ago
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