Employee Benefits Account Manager

Employee Benefits Account Manager

We are seeking an experienced and client focused Employee Benefits Account Manager for our client to join their growing Employee Benefits team. In this role, you will manage a book of employer group clients, partner with Producers on renewals and new business, and deliver exceptional client service. This position offers the ability to go Hybrid after training and approval.

Key Responsibilities

• Manage a book of group health, dental, vision, life, disability, and worksite accounts
• Serve as the day to day contact for clients and their HR teams
• Lead the renewal process, including census gathering, carrier marketing, and plan recommendations
• Review carrier quotes and build benefit comparison spreadsheets and renewal presentations
• Coordinate open enrollment, including employee meetings and enrollment materials
• Resolve claims, billing, and eligibility issues with carriers
• Advise clients on ACA, COBRA, and ERISA compliance requirements
• Support Producers with new business proposals and new client onboarding
• Maintain accurate client records and documentation in the agency management system
• Ensure renewals and projects are completed accurately and on schedule

Qualifications

• 2+ years of experience in employee benefits account management or client service
• Active Texas Life and Health Insurance License (candidates relocating to Texas with a license from another state will be considered)
• Strong knowledge of group benefits products, funding arrangements, and carriers
• Strong proficiency in Microsoft Office, especially Excel and PowerPoint
• Excellent communication, presentation, and relationship building skills
• Assertive self starter who can manage multiple renewals and priorities

What We Offer

• Competitive compensation
• Comprehensive benefits package
• Paid time off and holidays
• Ongoing professional development opportunities
• Career growth within an expanding organization
• Collaborative and supportive workplace culture