Techno-Functional Specialist - Contract

Responsibilities Collaborate with stakeholders to gather, analyze, and document business requirements Translate business needs into functional and technical specifications Perform gap analysis and recommend process improvements Support business process mapping and optimization initiatives Design and implement system configurations and enhancements Partner with development teams to build, test, and deploy solutions Provide technical expertise in system integrations, APIs, and data flows Troubleshoot system issues and implement timely resolutions Serve as a liaison between business users and IT teams Provide ongoing system support, troubleshooting, and enhancements Monitor system performance and recommend improvements Manage change requests, upgrades, and releases Communicate effectively with business users, developers, and leadership Provide training and documentation to end-users Facilitate workshops, demos, and user acceptance testing (UAT) Analyze data to support business decision-making Ensure data integrity and consistency across systems Requirements Bachelor’s degree in IT, Business Administration, Computer Science, or related field 3 – 7+ years’ experience in a techno‑functional, business analyst, or similar role Strong understanding of business processes and enterprise systems Experience with system implementations and integrations Proficiency in tools such as SQL, Excel, and reporting platforms Familiarity with ERP, CRM, HRIS, or similar enterprise systems Experience with platforms such as SAP, Oracle, or Microsoft Dynamics Basic programming or scripting knowledge (e.g., Python, JavaScript) Experience with APIs, data migration, or workflow automation Strong analytical and problem‑solving skills Excellent communication and stakeholder management Ability to translate technical concepts into business‑friendly language Attention to detail and organizational skills Ability to manage multiple priorities in a fast‑paced environment Core Competencies Demonstrates expertise in gathering and analyzing business requirements, translating them into functional specifications, and supporting system integrations and optimizations. Proficient in managing stakeholder communications and providing ongoing system support while ensuring data integrity across enterprise systems. #J-18808-Ljbffr Jobtailor