Law Enforcement Liaison (crisis services) - Waterloo

Job Description

Job Description

Position Description: The Law Enforcement Liaison will be working with the Designated Collaborating Organization, however is still employed by Elevate Housing Foundation. This position is working with local law enforcement agencies as a crisis responder and will be assisting with mental health crisis calls along side law enforcement.

Working Conditions/Hours: Most work will be performed in community settings. Will ride patrol with law enforcement on regular basis. Hours may vary day to day including working 1st shift, 2nd shift or 3rd shift hours as required and needed with law enforcement.

Job Responsibilites: 

·         Assist clients in accessing supports, services, and resources for their behavioral health recovery

• Respond to 911 calls for assistance with support of Law Enforcement

• Respond to calls for Mobile Crisis Services when available

• Complete documentation in regards to any mobile crisis calls

• Provide information and referrals for individuals seeking assistance

• Provide crisis services, de-escalation, and follow-up for individuals per regulated timelines

• Facilitate comprehensive habilitation enrollment and disenrollment processes

• Develop and implement crisis plans/safety plans

• Perform ongoing monitoring of the care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly

• Promote integration of services for patients including behavioral health care and long-term services and supports, home and community to enhance the continuity of care for individuals

• Assess for medical necessity and authorize all appropriate services

• Conduct face-to-face or home follow-up visit when needed

• Use motivational interviewing and clinical guideposts to educate, support and motivate change during individual contacts

• Assess for barriers to care, provide care coordination and assistance to patients to address psycho/social, financial, and medical obstacles and concerns

• Identify critical incidents and develop prevention plans to assure patient's health and welfare

Benefits: 

·       Competitive salary

·       Medical, Dental and Vision plans

·       Vacation plan

·       Paid Time Off

 
QUALIFICATIONS:

• Bachelor’s degree in health and human services or psychology from an accredited college preferred

• Certification in Mental Health First Aid, Critical Incident Training (CIT), First Aid, CPR, Crisis Prevention Institute (CPI) is valued.

• 2 years’ experience working with individuals with behavioral health needs.

• Forensic setting preferred.

• Strong language skills required for effective written and verbal communication. Second language a plus.

SKILLS/ABILITIES:

Office 365, Good Driving Record and Valid Iowa Driver’s License

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

TALKING: Good verbal and communication skills.

AVERAGE HEARING: Average hearing with or without adaptive devices.

REPETITIVE MOTION: Data entry.

FINGER DEXTERITY: Average dexterity for data entry and management.

AVERAGE VISION: Average vision with or without adaptive devices.

PHYSICAL STRENGTH: Minimal strength requirements. Comfortably lift and carry 10-15 pounds.

Elevate is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for all employment, free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preferences, status as a qualified individual with a disability, or status as a protected veteran. 

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