Account Manager Enterprise Partnerships, UtahMontana

Healthcare is changing and local medical practices are caught in the middle. They are trying to shift from a system that rewards the volume of procedures to one that rewards the quality of patient carebut navigating that shift is incredibly tough. Thats where you come in.

As our Account Manager you will be the ultimate strategic partner business coach and advocate for the medical practices in your portfolio. You are the day-to-day anchor of these relationships responsible for diving into the data identifying performance gaps and working hand-in-hand with doctors and healthcare executives. By helping them master Value-Based Care (VBC) contracts you directly drive financial success (shared savings) and most importantly measurably better health outcomes for the community.

Note on Travel: On-site check-ins are key to this role. You can expect to travel in person approximately once per month to each account for 1-3 days often as day trips (supporting accounts in Montana and Utah). Exact schedules flex based on client needs so some months may feel lighter or heavier than others.

Location Requirement: This is primarily a remote role but candidates must live within a reasonable driving distance or have easy regional flight access to accommodate these monthly multi-day on-site account visits.

Primary Duties

Relationship Management:

• Develop and nurture lasting relationships and engagement with physicians providers and healthcare system executives to support and enhance financial and quality performance across performance metrics.

Performance Management:

• Own the account relationship across various domains including financial performance and outlook quality management clinical management population health care management training HEDIS and STARs performance and operational enhancements.
• Utilize data analytics tools to monitor and communicate practice performance against key objectives and strategic plans.
• Develop project plans to ensure key organizational objectives are achieved.

Workflow and Staff Coaching:

• Work to assist in training office staff and physicians & providers (in coordination with Aledades Value Based Care Curriculum) on processes and technologies. Provide continual assessment of practices and staffs training needs.
• Provide contract goals and current performance at the organizational site and/or provider levels to ensure aligned understanding of VBC contract goals and objectives. Communicate outcomes-oriented overviews of performance initiatives to convey organizational impact.

ACO Operations:

• Coordinate with internal and external stakeholders to develop recurring executive-facing presentations and memos as needed.
• This may include data regarding practice performance financial outcomes/projections and contract terms at the practice and ACO level to external executives.

Additional Responsibilities:

• Advise central leadership by proactively surfacing root causes of issues affecting practice performance.
• Adapt to evolving organizational needs and priorities by taking on additional duties as necessary.

Minimum Qualifications:

• 5 years of experience with executive level communicationwritten and verbal
• Demonstrated knowledge of value based care contracts across all patient types
• Minimum 6-8 years of experience with relevant competencies including practice management project management account management analytical problem solving and strategic insight using healthcare analytical skills.
• Ability to travel for on-site partner check-ins anticipated once per month per account for 1-3 days often as day trips in Utah and Montana (subject to practice needs).

Preferred KSAs:

• Graduate of an accredited college or university in nursing social work health technology or information technology-related programs. 8 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted particularly with significant administrative experience in a clinic setting.
• Excellent organizational and project management skills and team-building skills.
• Familiarity with process mapping and work-flow analysis tools.
• Advanced PowerPoint/slides Excel/sheets and other data visualization skills and willingness to learn additional software applications.

Physical Requirements:

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
• This is primarily a remote position requiring approximately 20-25% regional travel for on-site check-ins at partner sites across in Utah and Montana typically monthly visits of 1-3 days often as day trips.

$90000 - $100000 a year

Salary Range: $90000$100000 base bonuses equity

Compensation for the role will depend on a number of factors including a candidates qualifications skills competencies and experience.

Who We Are:

Aledade PBC a public benefit corporation exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014 and since then weve become the largest network of independent primary care in the country - helping practices health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally by creating value-based contracts across a wide variety of health plans we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients good for practices and good for society - and if youre eager to join a collaborative inclusive and remote-first culture - youve come to the right place.

What Does This Mean for You

At Aledade PBC you will be part of a creative culture that is driven by a passion for tackling complex issues with respect open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences interests backgrounds beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health dental and vision insurance paid up to 80% for employees dependents and domestic partners

Robust time-off plan (21 days of PTO in your first year)

Two paid volunteer days and 11 paid holidays

12 weeks paid parental leave for all new parents

Six weeks paid sabbatical after six years of service

Educational Assistant Program and Clinical Employee Reimbursement Program

401(k) with up to 4% match

Stock options

And much more!

At Aledade PBC we dont just accept differences we celebrate them! We strive to attract develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit qualifications performance and business needs. All qualified candidates will receive consideration for employment without regard to age race color national origin gender (including pregnancy childbirth or medical conditions related to pregnancy or childbirth) gender identity or expression religion physical or mental disability medical condition legally protected genetic information marital status veteran status or sexual orientation.

We may use automated tools including artificial intelligence (AI) to help organize and evaluate application materials. These tools support our recruiters and hiring managers by helping manage large applicant pools. Human judgment plays an essential role in our hiring process including in the oversight and use of any automated tools. If you would like more information about our screening and hiring process please contact Commitment to Authenticity. We use Endorsed a fraud detection tool to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine you apply to a job on this site the personal data contained in your application will be collected by Aledade PBC using Lever a cloud services provider located in the United States. Lever is engaged by Aledade PBC to help manage its recruitment and hiring processes. For more information about how your personal data will be processed by Aledade PBC and any rights you may have please review Aledade PBCs Candidate Privacy Notice. By applying for this job you agree to Aledades Applicant Privacy Policy available at you have any questions about our privacy practices please contact emailprotected.

Required Experience:

IC