Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2018 after working as a Recruiter for State Farm, an experience that gave me valuable insight into talent development, team success, and what it truly takes to thrive in this industry. Im a graduate of Texas Tech University, married with one daughter and a family dog, and our office reflects the same welcoming, down-to-earth energy I value at home. Our team of three is actively involved with local schools, and we love staying connected to the community we serve.

We offer free snacks and coffee, PTO, in-house team-building lunches, fun incentive giveaways, flexibility, and licensing reimbursement. Our culture is upbeat, collaborative, and supportive we're a team that truly enjoys working together. Were looking for someone who is bubbly and personable, self-motivated, adaptable, coachable, and excited to be part of a positive environment where everyone lifts each other up.

If youre looking for a place where you can grow while being part of a team that genuinely enjoys coming to work each day, youll feel right at home here.

ROLE DESCRIPTION:
Abby Gallegos - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.