Business Analyst, Product Development

Business Analyst, Product Development

Looking to make a difference, learn new skills and work as part of a dynamic team? We are looking for a self-driven, experienced project manager to support our growing business focused on helping colleges and universities get students the money they need to support their education.

Regent Education is the leading Software-as-a-Service provider of independent, highly automated financial aid management software solutions supporting diverse enrollment models for higher education institutions in the U.S. Backed by leading ed-tech venture investors, Regent's web-based, easy-to-use solutions interoperate with established student information systems to provide institutions with improved efficiencies, fewer errors, new program growth opportunities, and enhanced financial aid services for students.

While we have more than 30 years' experience helping schools, we consider ourselves a progressive company, always understanding how the market is evolving and bringing new, innovative solutions to our client partners. Regent's management solutions are designed and built by, and for, members of the financial aid and enrollment management communities to enable institutions to better craft and execute financial aid, program growth, enrollment management, and financial aid counseling strategies. Regent's solutions are deployed at 20% of the top 50 online institutions in the country, powering more than $2.5 billion in highly automated financial aid disbursements annually.

The Role The Business Analyst may play a role in client-facing aspects of the system's implementation lifecycle and a key role in the aspect of the software development lifecycle. As a member of the Product Development team, this individual will work closely with other Business Analysts, Product Managers and other subject matter experts, and Developers to ensure that Regent meets product utilization expectations. The ideal candidate for this role will have experience as a business analyst/business systems analyst within a fast-paced development team or financial aid office, with experience documenting high-level business and functional product requirements. Knowledge in financial aid for higher education and/or with Regent software is preferred. This position is remote (work from home), with a travel requirement of up to 10%.

Core Responsibilities

• Elicit and document requirements using business analysis, requirement gathering sessions, business process descriptions, use cases scenarios, and workflow analysis
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Proactively communicate and collaborate with external and internal clients to analyze information needs and functional requirements
• Serve as Regent's conduit between the financial aid community, client community (internal and external clients), and the software development team through which requirements flow
• Develop requirements specifications according to standard templates, using natural language
• Collaborate with clients, developers or other subject matter experts to establish the product vision and analyze tradeoffs between usability and performance needs
• Successfully engage in multiple initiatives simultaneously
• Contribute to Regent's Business Analysis discipline by training and coaching on business analysis best practices and capabilities, enhancing team knowledge and documentation in both Product Development and Services (implementation) teams

Work Experience and Core Competencies

Strong analytical skills, including a thorough understanding of how to interpret client business needs and translate them into application and operational requirements in the financial aid industry

Work experience as part of a financial aid office in higher education

Experience with system configuration and data conversion with primary external applications and solutions

Experience working with clients in a collaborative development environment

Background working with complex business systems and integration projects

Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, developers, and other subject matter experts

Strong work ethic and a definite team player attitude, with a deep commitment to client satisfaction

Ability to prioritize work across multiple projects and be comfortable working in a fast-paced work environment

Comfort in facilitating and training groups of users on system functionality

Results-oriented and possessing a record of success in meeting deadlines

At Regent Education, we partner with higher education to unlock financial resources for aspiring students. We focus on alignment with our university-partners' values and goals, and we celebrate the outcomes that our platform enables for their students. We are a venture-backed SaaS company that has championed (both pre- and post-Covid) a remote-friendly AND efficient distributed team culture and capabilities. Regent Education is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.