Quote Management Specialist - ConnectWise CPQ

Quote Management Specialist Location: US-MI-Grand Rapids Responsibilities Build and update customer quotes and proposals in ConnectWise CPQ. Import bills of materials provided by Solution Architects, Account Managers, manufacturers, or distributors. Import scope-of-work content provided by Solution Architects. Format quote layouts based on sales direction and customer requirements. Edit, update, and maintain quote content through the review cycle. Sync completed ConnectWise CPQ quotes to NetSuite for review and downstream processing. Support Account Managers and sales support teams with quote management tasks. Request or coordinate manufacturer and distributor quote information as directed. Maintain quote accuracy, version control, and process consistency. Required Qualifications Strong attention to detail and accuracy. Ability to follow structured sales, quoting, and approval processes. Strong written communication and document formatting skills. Comfortable managing multiple quote requests and changing priorities. Proficiency with Microsoft Office tools, especially Excel, Word, and Outlook. Detail‑oriented, Process‑driven, and Organized. Able to work across sales, technical, and operations teams. Able to ask clear follow‑up questions when quote inputs are incomplete. Able to maintain accuracy under deadline pressure. Customer‑service oriented. Must have a car, as this position requires travel between location and transportation of equipment. A valid driver’s license and proof of vehicle insurance will be required. Legally authorized to work in the US without sponsorship. Must demonstrate a "can‑do" attitude. Preferred Qualifications Prior hands‑on experience using ConnectWise CPQ. Experience building, editing, and managing customer‑facing quotes or proposals. Experience with Oracle NetSuite. Prior experience with VAR, MSP, systems integrator, technology reseller, distributor, or manufacturer. Familiarity with technology manufacturers such as Cisco, Dell, Microsoft, NetApp, VMware, Splunk, Meraki, Pure Storage, or similar manufacturers. Familiarity with manufacturer/distributor quote requests, registrations, renewals, SaaS quotes, hardware quotes, and services quotes. Experience supporting technical sales or presales teams in a high‑volume environment. Compensation $62,000-75,000 Benefits We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long‑Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks' vacation, additional paid time‑off for Personal and Sick, certification and hands‑on training, and employee discount for product services and entertainment. Equal Opportunity Statement Sentinel is proud to be an equal‑opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact View email address on click.appcast.io. The "Know Your Rights" Poster is available here: Sentinel EEO Policy Statement is available here: #J-18808-Ljbffr