Contents Restoration Lead / Pack Out Lead Technician

Job Description

Job Description

Benefits:

• 401(k) matching
• Opportunity for advancement
• Paid time off
• Training & development

Role Summary
The Contents Lead Packout Technician leads pack-out and pack-back crews, ensuring contents are inventoried, packed, labeled, and transported according to company standards.

Key Responsibilities

• Lead pack-out and pack-back crews on job sites

• Perform detailed contents inventory and photo documentation

• Ensure proper packing, labeling, and protection of contents

• Maintain job site organization and cleanliness

• Train and guide junior technicians

• Communicate job progress and issues to management

Qualifications

• 2+ years of contents pack-out experience

• Strong organizational and leadership skills

• High attention to detail

• Ability to work in fast-paced, physically demanding environments

• Valid driver’s license

What We Expect

• High level of accountability and follow-through

• Strong documentation and communication habits

• Ability to operate in a fast-paced, insurance-driven environment

• Respect for processes, timelines, and quality standards

Culture & Work Environment

We maintain a high-performance, professional, and team-focused work environment. We genuinely value our people and make a point to recognize effort, celebrate wins, and support one another. Collaboration, respect, and a positive attitude matter here.

At the same time, we hold clear standards. Team members are expected to communicate professionally, take ownership of their responsibilities, and approach challenges with a solutions-first mindset. Ongoing negativity, repeated complaints without action, or resistance to accountability are not aligned with our culture.