Deputy Project Manager

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Deputy Project Manager to join our team in Washington, District of Columbia (US-DC), United States (US). Job Summary The Deputy Project Manager (DPM) plays a critical role in supporting the overall management of the project team and ensuring seamless operations. Acting as the primary liaison between client leadership and the contracting team in the absence of the PM, the DPM facilitates workflow, oversees client deliverables, and ensures the quality of assurance reports and briefing materials. This position requires strong strategic planning capabilities, the ability to manage high-profile tasks, and the skills to deliver quick turnaround on key assignments. The DPM works closely with the PM to achieve successful project outcomes and maintain operational efficiency. Multi-year experience with ServiceNow and end-to-end Content Management System expertise is essential. Job Duties Project Planning and Execution: Assist the SPM in planning, executing, and finalizing projects according to scheduled milestones and budget constraints. Plan, initiate, and manage IT programs, guiding technical staff and serving as the liaison between business and technical aspects of the program. Develop program stages, assess business implications for each stage, and monitor progress to ensure deadlines, standards, and cost targets are met. Prepare and disseminate reports on all aspects of responsible programs and projects. Program and Resource Management: Manage program execution to ensure adherence to budget, schedule, and scope. Submit program deliverables while ensuring compliance with quality standards. Monitor and control resources, including personnel, budgets, and materials, within program areas. Develop specific goals and plans to prioritize, organize, and accomplish work effectively. Communication and Coordination: Communicate with internal and external stakeholders, including Government representatives, supervisors, co-workers, and subordinates, using various methods such as telephone, teleconferencing (e.g., Microsoft Teams), email, or in-person meetings. Represent the organization to external parties, including customers, the public, and government entities. Schedule and facilitate meetings related to program areas and IT projects. Leadership and Guidance: Coordinate the work and activities of others to accomplish tasks and achieve objectives. Provide guidance and direction to subordinates, including setting performance standards and monitoring performance. Monitor the performance of project team members, providing and documenting performance feedback. Strategic Planning and Risk Management: Establish short-term, mid-term, and long-term objectives and specify strategies and actions to achieve them. Initiate, review, or approve modifications to project plans within the program area. Perform risk assessments and develop response strategies to mitigate risks. Develop implementation plans, including cost-benefit analyses and return on investment evaluations. Technical Expertise and Process Improvement: Provide expert advice to management or other groups on technical, systems, or process-related topics. Develop and manage work breakdown structures for IT projects within the program area. o Use relevant information and judgment to evaluate compliance with laws, regulations, policies, and standards. Assess current or future customer needs and priorities through direct communication, surveys, or other methods. Administrative and Reporting Tasks: Perform day-to-day administrative tasks, such as maintaining information files, processing paperwork, and providing reports. Prepare program status reports by collecting, analyzing, and summarizing information and trends. Keep up-to-date technically and apply new knowledge to the role. Basic Qualifications Minimum 10 years of experience in leading projects or contracts, with the ability to manage projects and provide guidance and direction for specific tasks or sub-tasks. Minimum 3 years of experience with ServiceNow and end-to-end Content Management System Minimum 1 year of experience with Rapid Application Development (RAD) applications, including Customer Relationship Management (CRM) tools. Project Management Professional (PMP) certification Ability to obtain a Public Trust Clearance Preferred Qualifications Secret security clearance About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, . NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Nearest Major Market: Washington DC Job Segment: Project Manager, CRM, Business Process, Manager, Application Developer, Technology, Management #J-18808-Ljbffr NTT DATA, Inc.