Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2016 and has grown into a high-performing team of 11. Before becoming a State Farm agent, I worked in the investment advisory space, bringing a strong financial background and strategic mindset into the agency.

I’m a Florida native, a husband, and a father of two. Family and community are important to me, and that carries into how I lead and support our team. We are highly engaged in the community through local charities, Chambers of Commerce, and nonprofit board involvement, and we take pride in building strong relationships both inside and outside the office.

For our team, we offer group health and life insurance, a 401(k), PTO, comp time, and a strong bonus structure with monthly, quarterly, and annual earning opportunities. We also create an engaging work environment with team-building events, daily team meetings, and frequent team meals, including breakfasts and lunches.

Our office culture is energetic, positive, and accountability-driven. We’re looking for someone who can execute, is coachable, and contributes to elevating the team. Strong communication skills, a personable approach, and a positive attitude are key, along with a desire to build relationships and make an impact in both the office and the community.

ROLE DESCRIPTION:
Mark Kinkade - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.