Field Service Technician 1
Resound Networks LLC
Job Description
Job Description
Field Service Technician
Resound Networks
Do you enjoy working both indoors and outdoors, staying active, and interacting with people? Are you looking for a role where you have independence, control over your success, and the opportunity to grow? Do you take pride in solving problems and delivering a great customer experience?
If so, Resound Networks is looking for you.
Resound Networks is a rapidly growing Internet Service Provider (ISP) serving cities and rural communities across multiple states. We are a team-driven organization focused on one mission: Get customers connected and keep customers connected.
We are seeking a motivated and reliable Field Service Technician to join our team. This role is critical to our success and directly impacts customer satisfaction every day.
What You Should Know Up Front
- No experience required — we will train you
- This is not an office or IT desk job
- This role is physically demanding and requires working outdoors in various weather conditions
- You must be willing to work hard, stay active, and continuously learn
If you’re looking for a desk job, this is not the role.
If you’re looking for a career where you can grow and take ownership, this is it.
Schedule
- Monday – Friday (5/9 schedule)
- This schedule may evolve over time based on business needs
- Overtime may be available based on workload but is not guaranteed
What You’ll Do
- Install internet service for new customers and complete all required documentation
- Perform service calls to troubleshoot and resolve customer issues
- Conduct site surveys to determine optimal installation solutions
- Educate customers on Wi-Fi performance and best practices for their home
- Ensure all work meets Resound quality and safety standards
- Maintain company equipment, tools, and inventory
- Complete jobs efficiently while delivering a high-quality customer experience
What We’re Looking For
- Strong work ethic and willingness to learn
- Ability to work independently and stay accountable
- Customer-focused mindset with strong communication skills
- Basic computer knowledge
- Problem-solving and troubleshooting ability
- Good judgment and decision-making skills
- Ability to work in indoor and outdoor environments
Preferred Experience (Not Required)
- Cable, telecom, or low-voltage experience
- General labor, construction, or maintenance background
- Military or field service experience
- Customer service experience
Why Resound Networks?
- Paid training — no experience needed
- Clear path for growth and advancement
- A fast-growing company with long-term career potential
- A team that values accountability, quality, and performance
If you’re ready to work hard, learn a valuable skillset, and build a career—not just get a job—we want to hear from you.
Company DescriptionResound Networks LLC is a growing internet service provider (ISP) serving over 500 communities across 8 states. Resound offers reliable and affordable high-speed internet services to residential and business customers. We are looking for a dynamic individual to join our growing team.
Company Description
Resound Networks LLC is a growing internet service provider (ISP) serving over 500 communities across 8 states. Resound offers reliable and affordable high-speed internet services to residential and business customers. We are looking for a dynamic individual to join our growing team.
$32.49 - $52.97 per hour
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