Agency Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview:
Join a dynamic insurance agency as an Agency Manager, where you'll lead daily operations with energy and precision! This pivotal role combines administrative excellence, team leadership, and office management to ensure a smooth-running environment that supports both staff and clients.

Your proactive approach will help foster a positive workplace culture, streamline processes, and enhance overall office efficiency. If you thrive in a fast-paced setting and possess a passion for organization and communication, this is your opportunity to make a meaningful impact in the insurance industry!

Duties:

• Oversee daily office operations, including front desk management, multi-line phone systems, and calendar scheduling to ensure seamless communication and workflow.
• Supervise staff, providing training, development opportunities, and performance feedback to cultivate a motivated team.
• Maintain human resources functions including employee onboarding, HR documentation, and compliance with employment policies.
• Handle customer escalations
• Bonuses quarterly and annually for production. Support team as a generalist with P/C Apps from inbound households and min 3 life/health monthly - must have experience in sales and service and P/C and L/H license
• Manage daily activities, hold daily huddle and ensure daily tasks in ECRM are complete
• Model office culture for 5 star service
• Plan team celebrations and promote positive office culture

Qualifications:

• Proven supervising experience with strong team management skills that inspire productivity and collaboration.
• Excellent organizational skills are essential.
• Experience with schedule management and office administration in a professional setting.
• Strong communication skills with an emphasis on phone etiquette, client interaction, and internal team communication.
• Knowledge of human resources practices including training & development, filing systems, and employee relations.
• Prior insurance experience in office and office management is highly desirable
• Ability to multitask efficiently in a busy environment while maintaining attention to detail and excellent follow up.

This role offers an exciting opportunity to lead an energetic team within a thriving insurance agency! We value proactive professionals who are eager to organize chaos into order while fostering positive relationships with clients and colleagues alike. If you’re ready to bring your organizational expertise and energetic leadership to our team, we want to hear from you!