RN Triage - Medical Triage

Role: Registered Nurse - Central Triage/Medical Group responsible for patient communication, triage, and managing clinical messages. Key Duties Triages calls, answers patient questions, and provides education based on physician protocols. Manages health concerns via telephone, including assessment, education, and crisis intervention. Documents notes, lab results, and reports accurately in EMR. Instructs patients on home care procedures and performs preliminary assessments, including vital signs. Identifies urgent issues requiring immediate attention. Supervises Medical Assistants with prescription refill requests and prior authorizations. Qualifications & Skills Diploma in Nursing required; Bachelor’s preferred. State licensure in Illinois. At least three years of RN experience; telephone triage experience preferred. Strong communication, assessment, and critical thinking skills. #J-18808-Ljbffr Vetted Solutions