Help Desk Technician
$30 per hourVector Talent Resources
Job Title: Helpdesk Technician
Location: Herndon, VA
Client: Telecommunications Firm
Contract Duration : 6 months w/ possibility of conversion to full-time
Benefits: Medical, Dental, Vision, PTO, and Paid Holiday
Pay:Up to $30/hr DOE
Schedule: Monday - Friday 9:30 am - 5:30 pm or 10:00 am - 6:00 pm EST - ONSITE The Help Desk Support Technician is responsible for supporting and maintaining the operations status of all clients and mobile devices and peripherals for the organization. This individual will work closely with other members of the Information Technology Team (Network, Software Development, Unix, and Windows). The individual will perform administration and maintenance for hardware and software which allows for day-to-day operations of a global IT environment.
Location: Herndon, VA
Client: Telecommunications Firm
Contract Duration : 6 months w/ possibility of conversion to full-time
Benefits: Medical, Dental, Vision, PTO, and Paid Holiday
Pay:Up to $30/hr DOE
Schedule: Monday - Friday 9:30 am - 5:30 pm or 10:00 am - 6:00 pm EST - ONSITE The Help Desk Support Technician is responsible for supporting and maintaining the operations status of all clients and mobile devices and peripherals for the organization. This individual will work closely with other members of the Information Technology Team (Network, Software Development, Unix, and Windows). The individual will perform administration and maintenance for hardware and software which allows for day-to-day operations of a global IT environment.
- Provide first-level contact and problem resolution for all users with hardware, software and applications problems via phone, email, and ticketing system
- Maintain communications with employees throughout the problem resolution process
- Create, modify, and manage Active Directory objects via Windows Server
- Deploy hardware and software including imaging of Windows operating systems, software installation, restoration of user data, assembly, cable management, and peripheral connections
- Desktop and laptop hardware troubleshooting
- Perform inventory and asset tracking duties
- Support company cybersecurity efforts on all clients
- Maintain and update computer and systems documentation
- Degree in an IT-related field or equivalent experience
- 2 + years of working experience as 1st Level Support / User Helpdesk
- Solid expertise in current Microsoft desktop operating systems and application software
- MS Windows 10 / MS Server 2016, 2019/ MS Office 2016, 2019 / MS Exchange 2013, 2019
- Tanium
- Solid knowledge of personal computer hardware configuration and setup
- Experience with Master Data Management (MDM) preferred but not required
- Basic knowledge of DNS, FTP, TCP/IP, file, and print servers
- Experience in using Active Directory , creating, and managing accounts
- Strong interpersonal and relationship-building skills, conducive to team development
- Excellent telephone and face-to-face communication skills
- Ability to multitask in a challenging, fast-paced environment
- Good communications skills in English, both verbal and written
- Creative and innovative in problem solving
- Availability to work after hours and weekends
- Capable of writing and presenting detailed documentation
- Operates a computer and performs desk-based computer tasks continually; frequently viewing a computer screen
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Help Desk Technician in Herndon, VA vacancy
$22.36 - $24.04 per hour
...other first. It's The Iron Bow Way. 2+ Years HDI-CSR or Google IT Secret 20% local THE OPPORTUNITY The IT Help Desk Support Technician Tier 1 role entails responding to users in a professional and friendly manner, ensuring all responses given are...SuggestedContract workLocal areaMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shift$55k - $60k
...Help Desk Technician Job Category Information Technology Market Location VA - Northern Virginia Location VA - Reston Apply Now ( NVR, Inc. is seeking an IT Help Desk Technician (Tier 1 Support) to work on site in Reston, VA At NVR, our technology teams...SuggestedFull timeWork at officeImmediate startMonday to Friday$60k - $75k
...Opening Solvere One has an open position for a Help Desk Technician, Tier 2, to provide support from our Dulles, Virginia headquarters. The duties of the position include fielding incidents via phone and email escalated from Tier 1 technicians. Help Desk Technician Tier...SuggestedFull timeWork at officeLocal areaRemote work$80k - $140k
...stakeholders to understand business needs and translate them into clear, actionable requirements and documentation. Your work will help the team deliver accurate, effective solutions that meet or exceed client expectations. You will also have opportunities to improve...SuggestedRemote workFlexible hours- Computer Systems Support Analyst Provide onsite deskside support (DSS) for laptops, desktops, printers, docking stations, mobile devices, and other end-user IT equipment. Troubleshoot and resolve hardware, software, operating system, application, connectivity, Outlook...SuggestedWork at office
- ...technologies. Partnering closely with the HR team, Organizational Transformation Office, IT, and other cross‑functional stakeholders, you will help improve the employee experience by streamlining workflows, enhancing reporting capabilities, and ensuring the integrity of critical...Work at officeLocal areaImmediate start3 days per week
- Leidos Inc. is seeking a Computer Support Analyst for the Center for Information Systems Security program in Reston, VA. The role offers growth in networking and system administration with shifts that support the NOC in Chantilly and occasional travel to Washington, D....Shift workNight shift
- ...best every day. We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Help Desk Technician joining our team to support our government client’s activities in the Northern Virginia locations. At GDIT, people are our...Local areaWork from homeFlexible hours
$25.63 - $26.19 per hour
...Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay...Hourly payFor contractorsWork at officeLocal areaImmediate startRemote workWorldwideRelocation package- ...We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading...For contractors
- Position Type: Full-Time, Exempt Work Location: Herndon, VA Clearance: TS/SCI w/Poly Shift: Day Responsibilities Provide direct technical support to program customers, including installation, testing, and maintenance of fixed-site and mobile EW systems in support of mission...Full timeOverseasShift work
- ...limited to desktop & laptop computers, printers, network devices, and standard software at customer sites. You may be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. Assignments range in complexity from basic troubleshooting...Contract workRemote workShift work
- ...AttainX Inc. is seeking a customer-focused Help Desk Analyst to support USDA APHIS trade systems (LAWGS, PCIT, VEHCS). You will diagnose issues, assist with eAuthentication, document resolutions, and escalate defects to development and O&M teams. The role emphasizes...
$60k - $70k
...Vanguard Management Solutions is looking for an entry-level IT Service Desk Analyst to join our team providing support for a prestigious... ...software, and operator problems. Coordinates activities with help desk, network services, or other information systems groups. Refers...Work at officeRemote work3 days per week- ...Join to apply for the Service Desk Administrator role at SOSi SOSi is seeking a Service Desk Administrator in our Reston VA Headquarters. Responsibilities Resolve end-user issues and fulfill Service Desk requests within defined Service Level Agreements, including login...Work experience placementWork at officeRemote work
- ALTEN Technology USA is seeking an experienced IT Support Analyst to join our engineering services team in Virginia. You will provide Tier 2/3 support for business applications, manage incidents and service requests in ServiceNow, and apply ITIL practices to Incident, ...
$38.6 - $43.08 per hour
IT Support Specialist Finnegan is more than just a law firm – we are a powerhouse of innovation and strategy growth. We pride ourselves on providing top-tier intellectual property services globally. Our success is rooted in our emphasis on relationships with our clients...Hourly payWork at officeLocal areaFlexible hoursWeekend workAfternoon shift- Job Description: As a Tier 2 Helpdesk Support team member, you'll play a pivotal role in providing advanced technical assistance and support to resolve complex issues related to computer systems, software, and networks within our organization. Your expertise...Work at officeNight shift
- ...CyberSheath is seeking a Helpdesk Technician I to be the initial contact for users reporting issues, delivering day-to-day IT support across on‑prem and cloud environments, and ensuring high customer service levels. You will troubleshoot hardware, software, and cloud...Work at officeRemote work
$85k - $95k
ISI is looking for a proactive and customer-focused Support Engineer II to join our IT team. This role is ideal for individuals eager to grow their skills in IT support, networking, and compliance while working in a dynamic, fast-paced environment. As a Support Engineer...Full timeContract workInterim roleRemote workMonday to FridayFlexible hoursShift workNight shiftWeekend work- Data Analyst Duration: 12 Months Required Skills: Strong experience in data analysis functions - Data Modelling/Data-Mart/Data Governance/Metadata/Data Cleaning/Data Lineage etc. Moving internal assets to AWS Cloud Requirement gathering experience is ...
- Grid Networks is looking for an experienced IT Specialist to work on-site in Reston, Virginia. This role supports an office of ~50 users, local and remote, with varying levels of technical experience. Ideal applicants thrive in independent, self-directed environments and...Work at officeLocal areaRemote work
- ...We are looking for full/part time IDC server technicians who are positive, motivated, reliable, open to constructive feedback, able to take directions, and willing to follow our procedures. This position requires the ability to work flexible hours (30-40 hours per week...Full timePart timeWork experience placementFlexible hoursAfternoon shift
$20 - $23.71 per hour
We are looking for a Technical Support Specialist II for the Reston, VA office (onsite). Duties: Deploy new computers to customers. Also evaluate, refurbish, and redeploy computers.Troubleshoot user problems at the desktop. Knowledge of PC hardware, software and networking...Work at office- ...assistance in a fast‑paced setting that supports a broad population of learners, instructors, and staff Handle incoming calls, emails, and help‑desk tickets from users seeking support Follow up on outstanding issues to ensure timely and complete resolution Enter accurate details...Work at officeFlexible hours
$70k - $90k
...are seeking an Escalations Engineer with MSP experience to serve as a senior escalation resource and technical leader for the service desk. This role requires deep expertise across cloud platforms, hybrid environments, and networking, along with strong communication...- ...Aretec, Inc. is looking for a Help Desk Specialist II (Tier 2 – Advanced Support) to provide technical assistance to Customs and Border Protection’s Technology Service Desk. The role involves troubleshooting complex technical issues, with a strong focus on remote support...Remote workNight shiftRotating shift
$159.8k - $271.6k
...vision and analyze tradeoffs between usability and performance. Serve as a functional specialist in business and technical functions to help configure SAP S4/HANA system to meet user needs. Serve as a liaison between technical team and the stakeholders Designing and...$60k - $70k
...Objective The IT Support Specialist role is integral to our Information Technology (IT) service delivery model. This position will help oversee technical support and operations across multiple site locations and work closely with our MSP when additional help or...Full timeWork at officeWorldwide- ...Senior Help Desk Technician Employment Type: Full Time CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors,...Full timeFor contractorsWork at officeRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Technician. Be the first to apply!
Related searches
- part time help wanted Herndon, VA
- self help Herndon, VA
- seasonal holiday help Herndon, VA
- helping hand Herndon, VA
- full part time help wanted Herndon, VA
- help wanted no experience Herndon, VA
- help people Herndon, VA
- christmas holiday help Herndon, VA
- full time general help wanted Herndon, VA
- better help Herndon, VA

