Community Outreach Director

Director Of Community Outreach

As the Director of Community Outreach at Mansfield Hall, you will help neurodivergent young adults build confidence, independence, and real-world skills through community engagement, service learning, internships, employment support, and career exploration.

Our students are bright, capable, and full of potential. They are learning how to navigate adulthood, including professional communication, follow-through, time management, workplace readiness, social confidence, and meaningful community involvement.

That is where this role matters!

You will lead the programs and partnerships that connect students to the larger community. This includes developing volunteer opportunities, coordinating service learning experiences, supporting internships and employment readiness, and helping students take meaningful steps toward independence.

This role is about more than placing students in activities. Community engagement is where students practice showing up, communicating clearly, solving problems, contributing to others, and beginning to see themselves as capable adults.

As Director of Community Outreach, you will:

• Lead Mansfield Hall's community outreach initiatives, including service learning, volunteer experiences, internships, career exploration, and community engagement opportunities.
• Oversee the Summer Internship Program, Service Learning Seminar, and other in-house programming that helps students build professional, civic, and independent living skills.
• Develop and maintain strong relationships with local organizations, businesses, agencies, colleges, and community partners.
• Identify and coordinate volunteer, internship, and employment-related opportunities that align with student interests, strengths, goals, and support needs.
• Coach students as they prepare for volunteer placements, internships, summer jobs, or post-graduation employment.
• Support students with resume building, interview preparation, workplace communication, professionalism, follow-through, and job-readiness skills.
• Monitor student progress in community placements through regular check-ins with students, internal staff, and placement supervisors.
• Communicate regularly with families and stakeholders about student participation, progress, strengths, challenges, and next steps.
• Collaborate with Mansfield Hall staff to ensure outreach opportunities are connected to each student's broader growth goals.
• Coordinate large-group activities that provide opportunities for social engagement, physical activity, community connection, and student involvement.
• Supervise, coach, and develop staff as assigned.
• Ensure accurate and timely documentation of student progress in Mansfield Hall's electronic systems.
• Participate in Director-level meetings, outreach team meetings, community meetings, and the on-call rotation.
• Support recruitment and admissions efforts by representing the community outreach program during tours, admissions conversations, high school visits, college fairs, conferences, and other public-facing events.
• Perform other duties as assigned to support the successful operation of the Mansfield Hall program.

You'll be a great fit if:

• You care deeply about helping young adults build confidence, independence, and a sense of purpose.
• You believe real-world learning is essential to student growth.
• You enjoy building relationships with community partners and helping others see the strengths of Mansfield Hall students.
• You can balance encouragement with accountability.
• You understand that workplace readiness includes communication, emotional regulation, executive functioning, social awareness, and follow-through.
• You are organized and able to track details across multiple students, placements, partners, and programs.
• You communicate clearly with students, families, staff, and outside organizations.
• You are comfortable coaching students through challenges instead of rescuing them from every hard moment.
• You enjoy creating structure where there is ambiguity.
• You can represent Mansfield Hall professionally in the community.
• You bring energy, creativity, and follow-through to program development.
• You believe students grow when they are given meaningful opportunities and the right level of support.

You might not be a good fit if:

• You are looking for a role that is mostly administrative and office-based.
• You prefer predictable days with very little change.
• You are uncomfortable communicating with families, community partners, or outside agencies.
• You do not enjoy networking, outreach, or relationship-building.
• You struggle to hold students accountable when they are having a hard time.
• You prefer quick fixes over long-term skill development.
• You are uncomfortable supporting students in real-world environments where progress can be uneven.
• You prefer working independently rather than collaborating across a team.
• You are not comfortable representing an organization in public-facing settings.

How We Care for Our Staff

At Mansfield Hall, caring for students starts with caring for the people who support them.

This is meaningful work, but it is also human work. It takes patience, judgment, emotional steadiness, creativity, and real energy. We do not want staff to feel like they have to carry that alone.

Mansfield Hall offers paid time off, a paid two-week Winter Break, medical insurance options, dental and vision coverage, employer-funded wellness dollars, disability coverage, life insurance, 401(k) retirement savings, meals and drinks during on-site shifts, cell phone and internet support, and reimbursement for required work expenses.

Just as important, we work to build a culture where staff are trusted, supported, and treated as full human beings. We value rest, clear communication, shared responsibility, and a team environment where people step in for one another.

Qualifications

• Bachelor's degree in behavioral sciences, education, human services, student development, or a related field required. Graduate degree preferred.
• Three or more years of experience working with diverse learners, young adults, families, community partners, or stakeholders, preferably in a higher education, student support, disability support, workforce development, behavioral health, or community-based setting.
• Experience developing programs, coordinating placements, building community partnerships, or supporting career readiness preferred.
• Experience supervising one or more direct reports, mentoring staff, or working in a team-based support model.
• Strong organizational, communication, documentation, problem-solving, and relationship-building skills.
• Ability to support students, families, colleagues, and community partners with professionalism, warmth, and care.
• Ability to work independently in a flexible environment while contributing to broader team goals.
• Commitment to inclusive, student-centered programming and positive team culture.
• Equivalent combinations of education and experience will be considered.