System Analyst

Enterprise Infrastructure Technical Hygiene Contractor

Location: Irving, TX or Minneapolis, MN

Salary Range: $55-$60 per hr on W2

We are seeking a highly motivated, high-energy contractor to support enterprise infrastructure technical hygiene initiatives through process analysis, process improvement, operational governance, and cross-functional coordination. The successful candidate will work closely with infrastructure engineering, operations, cybersecurity, and technology leadership teams to improve the consistency, effectiveness, and efficiency of technical hygiene programs. This role combines infrastructure technology knowledge with process improvement expertise to drive sustainable improvements in technology currency, patch management, vulnerability management, lifecycle management, maintenance governance, and operational risk reduction.

Required Skills & Qualifications

• 5 years of experience in enterprise infrastructure, technology operations, platform engineering, systems administration, cloud operations, or a related technical discipline.
• 2 years of experience in process improvement, business analysis, operational excellence, or continuous improvement.
• Experience working within a large, complex technology organization.
• Strong understanding of multiple infrastructure disciplines, including several of the following: Windows and Linux platforms, cloud infrastructure (Azure preferred), network technologies, databases and middleware, storage, backup, and recovery technologies, monitoring and observability platforms, vulnerability and patch management, infrastructure lifecycle management, technology operations and service management.
• Prior work experience at client or in client's industry.

Applicants must be able to work directly for Artech on W2.

Preferred Skills & Qualifications

• 7 years supporting enterprise infrastructure environments.
• Experience with technical hygiene, vulnerability management, technology currency, infrastructure modernization, or cloud transformation initiatives.
• Experience in a highly regulated industry such as financial services.
• Experience with ServiceNow, Power BI, Visio, SharePoint, Power Automate, or similar platforms.
• Familiarity with technology governance, risk, compliance, change management, and audit processes.

Day-to-Day Responsibilities

• Document current-state infrastructure processes, workflows, dependencies, handoffs, controls, and decision points.
• Identify process inefficiencies, bottlenecks, duplication, control gaps, and improvement opportunities.
• Facilitate workshops and working sessions with technical and non-technical stakeholders.
• Develop process maps, standard operating procedures, governance documentation, and implementation recommendations.
• Define and track process measures, key performance indicators, and improvement outcomes.
• Support initiatives focused on patch and vulnerability management, technology currency and lifecycle management, operational governance and maintenance window coordination, infrastructure standards and configuration compliance, technology risk reduction, operational resiliency and recovery processes.
• Partner with engineering teams to improve consistency, execution, and accountability across infrastructure domains.
• Create executive-ready reporting, presentations, and decision materials.
• Track workstream progress, risks, dependencies, decisions, and action items.
• Support audit, regulatory, risk, and governance activities.
• Develop sustainable reporting mechanisms, dashboards, and transition materials.

Company Benefits & Culture

• Exceptional work ethic, personal accountability, and ownership mentality.
• High energy and the ability to work with urgency in a fast-paced environment.
• Self-starter capable of driving work with minimal supervision.
• Strong organizational skills, attention to detail, and reliable follow-through.
• Ability to manage multiple priorities while maintaining quality and momentum.
• Ability to communicate effectively with engineers, architects, managers, executives, risk partners, and non-technical stakeholders.
• Strong written communication, presentation, and documentation skills.
• Comfort facilitating discussions, resolving ambiguity, and building alignment across teams.