Customer Success Representative
$24 - $28 per hourPrideStaff
Customer Success Representative (Logistics)
We are recruiting on behalf of a premier, fast-growing logistics and freight brokerage firm located in Waldwick, NJ. Known for delivering top-tier transportation solutions, they are looking for an energetic, highly organized, and motivated professional to join their team. This is a Temp-to-Hire opportunity offering long-term career growth in a resilient industry.
Job Summary
As a Customer Success Representative, you will be the bridge between clients and transportation networks. You will play a pivotal role in growing business through outbound outreach, bidding on new opportunities, and managing the day-to-day coordination of freight movements. This is a dynamic role combining sales hustle with operational excellence.
Key Responsibilities
- Business Development: Actively make cold calls and outbound inquiries to prospect new clients and secure new business opportunities.
- Bidding & Pricing: Analyze market trends to bid competitively on freight business and secure profitable margins.
- Carrier Procurement: Negotiate rates and contract terms with trucking companies to ensure cost-effective and reliable transportation.
- Logistics Coordination: Oversee the scheduling, dispatching, and tracking of shipments from pickup to delivery, ensuring seamless execution.
- Relationship Management: Provide exceptional customer service to existing clients, resolving issues proactively and maintaining high satisfaction.
- Data Integrity: Maintain accurate records of shipments, rates, and communications within internal systems.
Qualifications & Skills
- Communication Mastery: Comfortable and confident making a high volume of cold calls and negotiating effectively on the phone.
- Top-Tier Organization: Ability to multitask, prioritize shifting demands, and manage tight deadlines without breaking a sweat.
- Problem-Solving Skills: Quick on your feet when logistics hiccups arise, with a knack for finding win-win solutions.
- Language Skills: Bilingual is a major plus, though not strictly required.
- Experience: Previous experience in logistics, freight brokerage, customer success, or inside sales is preferred, but the right attitude and work ethic will be trained.
Position Details & Compensation
- Location: Waldwick, NJ (In-Office)
- Schedule: Monday to Friday, 9:00 AM – 5:00 PM
- Pay Rate: $24.00 – $28.00 per hour (Depending on experience)
- Job Type: Full-time, Temp-to-Hire
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Success Representative in Waldwick, NJ vacancy
$24 - $28 per hour
...Customer Success Representative (Logistics) We are recruiting on behalf of a premier, fast-growing logistics and freight brokerage firm located in Waldwick, NJ. Known for delivering top-tier transportation solutions, they are looking for an energetic, highly organized...SuggestedHourly payFull timeContract workTemporary workWork at officeImmediate startMonday to FridayShift workPrideStaff Financial
Waldwick, NJ3 days ago$21 per hour
...users. Job Description EarthCam is seeking an entry level Customer Service Representative to join our Client Services team. This role serves as a... ...Willingness to collaborate across departments to support customer success What We Offer At EarthCam, we believe great work starts...SuggestedWorldwide$22 - $25 per hour
...change‑makers where voices are heard and successes are celebrated inside and out of the... ...is a high‑communication, high‑ownership customer role where the phone, CRM, calendar, and... ...The Opportunity As a Customer Success Representative, you will be one of the first voices homeowners...SuggestedHourly payFull timeWork at office$55k
...technology in-house and works closely across departments to solve real problems for real users. Job Description EarthCam is seeking a Customer Success Specialist to manage and support assigned customer accounts. This role focuses on driving customer satisfaction, product...SuggestedWorldwide- Job Summary The Customer Success Representative (CSR), reporting to the Director of Interpretation, is primarily responsible for supporting customers and operations within the Interpreter Intelligence (II) platform, which manages Hanna’s Onsite Interpretation (OSI) and...Suggested
$45k - $75k
...Insurance Account Representative - State Farm Agent Team Member Full Time in Ridgewood, NJ Benefits Bonus based on performance Health... ...for team, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations...Full timeFor contractorsRelocation packageCapellanagency
Ridgewood, NJ2 days ago$45k - $75k
...Role Description As an insurance sales representative for the team, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You...For contractorsRelocation packageState Farm Agent
Ridgewood, NJ3 days ago- ...Signing bonus Training & development Vision insurance Role Description As insurance sales representative for team, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison...Relocation package
Carlos J Capellan Insurance Agency, Inc.
Ridgewood, NJ2 days ago - ...improvement retailer in Paramus, NJ is seeking a dedicated Pro Customer Service/Sales associate. This role involves delivering top-notch... ...requires collaboration within the team to ensure customer success and uphold store goals. Bilingual skills may be a plus. Join a...For contractors
$20 per hour
...square foot office and warehousing facility. We stride ourselves in providing the best support and service to our nearly 3000 retail customers. We are currently looking for an Order Checker to join our Team. This position is responsible for verifying customer orders are...Hourly payPart timeWork at officeMonday to FridayWeekend workKohler Distributing
Hawthorne, NJ3 days ago- ...& proofread support of the various proposal documents Maintain the CRM system to ensure that records are kept up to date with customers contact details and contact history Answer incoming calls and emails and route qualified opportunities to the appropriate sales...Work at office
- ..., learn, work, create, grow—and succeed—with Colonial. Position Overview We are seeking high-energy, customer-focused Customer Service Representatives for our Surety, Fidelity, and Insurance Departments . This role is ideal for someone who is hungry to grow...Work at officeMonday to Friday
Colonial Surety Company
Woodcliff Lake, NJ2 days ago - ...Position Summary Colonial Surety Company is seeking a Customer Service Representative to join our Contract Surety Department. This is an excellent... ...at 123 Tice Boulevard, Woodcliff Lake, New Jersey. Success Metrics Success in this position will be measured by:...Full timeContract workFor contractorsWork at officeMonday to Friday
Colonial Surety Company
Woodcliff Lake, NJmore than 2 months ago - ...Description Job Description Position Overview: We are seeking a highly organized and detail-oriented Customer Support Administrator to join our team. The successful candidate will be responsible for generating and analyzing reports, maintaining documentation, and...Work at office
A great organization!
Franklin Lakes, NJ5 days ago - ...create, grow—and succeed—with Colonial. Job Summary: The Customer Service Representative will interact with the company's customers by addressing... ...- 2 weeks PTO and 1-week sick time first year. Clear succession path. 401k plan when eligible. Schedule: 8:30am-5:30pm 1...Bi-weekly payMonday to Friday
- Position Summary The Customer Account Specialist (CAS) is responsible for customer information management, order management/entry, pricing... ...15 pounds as needed. Benefits How STAUFF contributes to your Success! Medical, dental and vision benefits for you and your family!...Work at office
- Customer Service Representative (Remote)Be part of something bigger! BD is one of the largest global medical technology companies in the world and... ...to meet or exceed customer service expectations.To be successful in this role, you require:1+ years medical industry or call...Remote jobWork at officeWeekend workAfternoon shift
$60k - $80k
...Account Representative for Lori Ramil - State Farm AgentAs an Account Representative for Lori Ramil - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a...Work at officeLori Ramil - State Farm Agent
Englewood, NJ3 days ago$40k - $60k
...Account RepresentativeAs an account representative for Noah Khaja State Farm, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments...For contractorsNoah Khaja - State Farm Agent
Montvale, NJ3 days ago- ...marketing activities, and championing customer service in adherence to the Quality Management... ...with associates and customer representatives to ensure the accuracy of the information... ...To perform this job description successfully, an individual must be able to perform...Full time
Triangle Manufacturing
Upper Saddle River, NJa month ago - ...drives our dedication to delivering exceptional products to every customer. As a leader in the premium frozen food sector, we combine a... ...directly impacts our reputation for reliability and our customers’ success. Your Impact: Key Responsibilities Customer Success & Order...Work at office
$70k - $95k
...the place for you! We are looking for a Customer Onboarding Specialist to join our awesome... ..., calls, emails and chat) Handling the successful and smooth transfer of your customers to... ...family-friendly atmosphere An opportunity to represent top-notch AI technology that solves our...- ...relations initiatives and contribute to training & development programs. Participate in talent management activities including succession planning and lead generation efforts for internal recruitment. Collaborate with hiring managers to understand staffing needs...Full timeWork at office
$39k
...career. ROLE DESCRIPTION: As a Team Member for Courtney Bryan State Farm, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency...For contractorsWork at officeMonday to FridayFlexible hoursState Farm
Blauvelt, NY3 days ago$60k - $70k
...Education Level 4 Year Degree Travel Percentage None Category Customer ServiceDescriptionDo you love snacks? Are you looking to join an... ...departments critical to the satisfaction of the customer and PIM success.Develops a single point of contact model to resolve issues,...Full timeSummer workCasual workImmediate startRemote workMonday to FridayShift workWeekend workPIM Brands , LLC Defunct
Park Ridge, NJ5 days ago$40k - $60k
...experience gave me a strong foundation in both customer service and agency operations, and it... ...fit. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for... ...daily business operations and customers' success. You grow our agency through meaningful...For contractorsWork at officeImmediate startFlexible hoursState Farm
Teaneck, NJ1 day ago$60k - $80k
...positive team, we'd love to meet you. ROLE DESCRIPTION: As an Account Representative for Lori Ramil - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting...For contractorsWork at officeLocal areaFlexible hoursState Farm
Englewood, NJ4 days ago$60k - $80k
...Account Representative for Lori Ramil - State Farm Agent As an Account Representative for Lori Ramil - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting...Work at officeLori Ramil - State Farm Agent
Englewood, NJ4 days ago$40k - $60k
...Account Representative As an account representative for Noah Khaja State Farm, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments...For contractorsNoah Khaja - State Farm Agent
Montvale, NJ5 days ago- Job Description Job Description Monday–Friday | 20–25 hours per week We are seeking a highly organized and detail-oriented Office Administrator to support the daily operations of our Hawthorne, NJ office. This role is essential to keeping our workplace running...Work at officeLocal areaMonday to Friday
Pfister Energy, Inc.
Hawthorne, NJ17 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Representative. Be the first to apply!
Related searches
- customer Waldwick, NJ
- hospital customer service representative
- remote customer service advisor
- portuguese/english bilingual customer service specialist
- customer experience agent
- senior customer service representative
- service person
- customer account representative
- financial customer service representative
- customer service representative insurance