Warehouse Lead

Job Description

Job Description

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Job Posting TitleWarehouse Lead

Position Summary

The Warehouse Lead role supports warehouse operations by coordinating workflows, monitoring quality and inventory integrity, and supporting associate engagement. This position provides day-to-day task leadership on the floor to ensure operational efficiency, compliance, and continuous improvement while meeting business and customer needs.

Essential Duties and Responsibilities

• Support associate engagement through training, cross-functional collaboration, and teamwork.
• Provide day-to-day task leadership for associates on shift, including assigning work and providing real-time coaching and feedback.
• Monitor work plans, workloads, and progress to ensure deadlines, productivity, and quality standards are met.
• Identify and resolve delays or operational issues to maintain schedule adherence.
• Perform quality assurance and inventory integrity functions such as slot profiling, inventory adjustments, cycle counts, audits, and process validation.
• Manage exceptions including damages, strays, outside storage, close-date product tracking and reporting, and hazardous material processing.
• Ensure inventory accuracy for inbound receipts and outbound shipments to internal and external customers.
• Lead the implementation and execution of quality assurance guidelines and inventory control programs.
• Analyze operational data and reports to identify trends, risks, and improvement opportunities.
• Collaborate with managers and coworkers to develop and implement process improvements.
• Demonstrate and enforce compliance with company policies, procedures, and standards of ethics and integrity, including use of the Open Door Policy.
• Assist management with identifying and addressing ethical, safety, and compliance issues.
• Support associates through change, new processes, and evolving business needs.

Required Qualifications

• High school diploma or equivalent required.
• Experience in warehouse, inventory control, logistics, or distribution operations.
• Demonstrated ability to lead tasks, solve operational problems, and adapt to change.
• Working knowledge of inventory systems, quality audits, and warehouse safety practices.

Physical Demands