Program Coordinator

Why Comagine Health? Comagine Health is a national, mission-driven, nonprofit organization that has engaged in health care quality consulting and quality improvement services for more than 50 years. We are leaders in assisting front-line providers and engaging health care partners to improve care delivery and patient outcomes. Our talented remote workforce spans the country and plays a vital role in our success. We go beyond merely providing a remote work option; we support and embrace it. We offer opportunities to make a difference from anywhere in the U.S. and enjoy better work-life balance. An annual stipend gives you the freedom to enhance your workspace with options that suit your needs. We believe in an environment that allows you to thrive both personally and professionally. That's why we offer benefits that include: Medical, dental and vision insurance Paid time off for vacation, illness and volunteering Retirement savings plan with employer contribution Adoption financial assistance Paid parental leave And much more! Role Purpose The Program Coordinator - Behavioral Health supports clinical staff in the administration of programs serving individuals with chronic mental illness. This role performs non-clinical operational and administrative functions essential to program success, including scheduling, case setup in workflow systems, recipient support via phone, data entry, and management of records and documentation. The Program Coordinator partners closely with clinicians and support teams to ensure efficient, organized, and responsive program operations. Essential Duties and Responsibilities Provide administrative and operational support to Behavioral Health clinical teams. Coordinate initiatives, track and monitor progress, and set timelines for delegated assignments. Schedule appointments for recipients with clinical staff and support teams. Set up and maintain cases in workflow management systems. Assist recipients and partners by phone and email, responding to requests and directing inquiries appropriately. Perform complex data entry and data management in clinical and claims systems. Coordinate, organize, and maintain accurate filing systems (electronic and paper). Ensure all records and business-sensitive information are developed, handled, stored, retrieved, and archived in compliance with privacy and regulatory requirements. Develop and maintain documents, reports, templates, and tracking tools. Support documentation requests and ensure timely receipt of required records. Contribute to continuous improvement of administrative processes and workflows. Education and Experience Required: Bachelor's degree in a related field, or equivalent combination of education and relevant experience. Minimum of four (4) years of progressive, relevant administrative support experience. Preferred: Experience working in a Behavioral Health or clinical healthcare setting. Equal Opportunity Employer Comagine Health is an equal opportunity employer and is committed to creating a diverse, equitable, and inclusive workplace. Physical Requirements & Work Environment This position is primarily remote and performed in a home-based setting, requiring reliable internet access and a workspace free from significant distractions. The role involves frequent use of computers, phones, and virtual communication tools. Employees must be able to sit for extended periods, communicate effectively. Some positions may require operating a motor vehicle for business purposes; in such cases, employees must maintain a valid driver's license and meet the organization's driving eligibility requirements. Occasional travel may be required for meetings, training, or other work-related events. Reasonable accommodations will be provided to enable individuals with disabilities to perform essential functions. #J-18808-Ljbffr Comagine.org