Front Desk Agent
Extended Stay America
Job Description
Job Description
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay
•
Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties
•
Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy
•
Approach all encounters with guests and associates in a friendly service oriented manner
•
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
•
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel
•
Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations
•
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times
•
Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met
•
Handle requests for information mail and messages in an efficient and courteous manner
•
Answer guest inquires about hotel service facilities and hours of operation
•
Answer inquiries from guests regarding restaurants transportation entertainment etc
•
Establish and maintain good communications and team work with fellow associates and other departments within the hotel
•
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates
•
Obtain all necessary information when taking room reservations and follow rate quoting scenario
•
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology
•
Have knowledge of and assist in emergency procedures as required
•
Handle check-ins and check-outs in a friendly efficient and courteous manner
•
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system
•
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms
•
Use proper two-way radio etiquette at all times when communicating with other associates
•
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
•
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel
•
Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
- ...Job Description Job Description The Front Desk Agent is responsible for performing a variety of customer service focused duties to facilitate a positive experience for our guests. Included in the Guest Service Agent's responsibilities are: checking-in and checking...Suggested
SHIL Associates LLC
Schaumburg, ILa month ago - ...Front Desk Agent The Hyatt Regency Schaumburg is an upscale hotel located across from the Woodfield Mall and just 15 minutes from O'Hare. The Hyatt Regency Schaumburg was recently renovated to satisfy a discerning clientele who share a common need for value without...SuggestedLive inImmediate startAll shiftsShift workNight shift
Blue Sky Hospitality Solutions
Schaumburg, IL1 day ago - ...in everything we do from creating memorable guest experiences to fostering a workplace where our people thrive. Were hiring a Front Desk Agent to join our team. If youre passionate about hospitality, driven by results, and ready to lead with purpose we want to meet you...SuggestedAll shiftsFlexible hoursNight shift
- ...the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. Ensure all necessary reports and forms...SuggestedWork at officeLocal areaShift work
Sheraton Lisle near Naperville
Schaumburg, IL17 days ago $16 - $17 per hour
...Job Description Job Description The Front Desk Agent plays a vital role in ensuring the highest level of visitor and guest satisfaction by delivering superior customer service. This position is responsible for efficiently checking guests in and out of the hotel, managing...SuggestedHourly payFull timeShift workNight shiftWeekend workDay shiftPaycor Hospitality LLC
Schaumburg, IL15 days ago- ABOUT US We are Harper College… the college in your community. The College was established by referendum in 1965 and openedSeptember 1967. It is named for Dr. William Rainey Harper, apioneer in the junior college movement in the United States and thefirst president of ...Work at officeNight shift
- ...Job Description Job Description Description: Front Desk Agent Superhost Hospitality - Embassy Suites Schaumburg As a Front Desk Agent, you are the face of our establishment, providing exceptional service to our guests. Key Responsibilities: Greeting...Full timeLocal areaWorldwideShift workAfternoon shift
Embassy Schaumburg
Schaumburg, IL22 days ago $16 - $22 per hour
...Job Description Job Description Pay Rate : $16 - $22/hour Company: The Ghoman Group Job Title: Front Desk Agent Employment Type: Full-Time, Permanent Work Arrangement: On-Site Location: Marriott Chicago Northwest Address: 4800 Hoffman Blvd, Hoffman...Permanent employmentFull timeShift workWeekend workChicago Marriott Northwest
Hoffman Estates, IL4 days ago- ...support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees,...Seasonal workWork at office
Get Virtual Assistant Jobs
Hanover Park, IL4 days ago - ...collaborating with billing company Handling Payments: Collecting co-pays, processing payments, and managing billing inquiries. Managing Front Desk Area: Keeping the reception area organized, tidy, and welcoming for patients. Communication: Communicating effectively with...Part timeWork at office
$18 - $28 per hour
...treatment, and overall a positive asset to our team! Supporting our front office as a Business Assistant , you'll be surrounded by... ...duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds...Hourly payDaily paidWork at officeLocal areaHeartland Dental
Schaumburg, IL1 day ago- ...treatment, and overall a positive asset to our team! Supporting our front office as a Business Assistant, you'll be surrounded by... ...essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15...Daily paidWork at officeLocal area
Bartram Family Dental Care
Schaumburg, IL1 day ago $16 per hour
...Job Title: Front Desk Associate The Holiday Inn Schaumburg is a welcoming and service-focused property committed to delivering exceptional guest experiences. Whether guests are traveling for business or leisure, our team takes pride in creating a warm, efficient,...Hourly payPart timeLocal areaWeekend workAfternoon shiftSand Hospitality
Schaumburg, IL1 day ago$16 - $17 per hour
...Front Desk Agent Join the Atira Hotels Family and Build a Legacy of Hospitality! Job Details Work Location: One location Job Type: Full-time Pay: $16 - $17 per hour Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends...Hourly payFull timeWork at officeMonday to FridayShift workNight shiftWeekend workAtira Hotels
Elmhurst, IL3 days ago- ...Opportunity for advancement Training & development We're Hiring: Front (IHG Experience Required) Location: Holiday Inn Express... ...IHG systems Maintain accurate records and ensure smooth front desk operations Resolve guest concerns promptly and provide outstanding...Hourly payFull timeWeekend workAfternoon shift
DBA Holiday Inn Expess & Suites KMS INVESTMENTS LLC
Bensenville, IL5 days ago - Duly Health And Care Customer Service Representative Location: Bloomingdale Hours: PRN - Tuesday 12:00pm-9:00pm and Sunday 7:15am-4:00pm Duly Health and Care's team members show up every day driven to exceed expectations. We challenge assumptions and invite dissent...ReliefWork at officeFlexible hours
$16 per hour
...and procedures are in place and followed for guest safety and security. Other Duties as Assigned Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies. Properly compiles, completes, and...Hourly payFull timePart timeFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shiftPaycor Hospitality LLC
Schaumburg, IL27 days ago- ...Front Desk Guest Service Representative The Front Desk Guest Service Representative is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This position...Work at officeAll shiftsNight shift
$16.12 - $23.21 per hour
...clinical teams during urgent care situations Build rapport and ease patient concerns in real time This isn't a sit-back-and-relax desk job-you'll be on your feet, thinking fast, and making a real impact. Requirements High School Diploma or GED Strong...Hourly payPart timeReliefLocal areaShift workR1 RCM
Hoffman Estates, IL5 days ago$18 per hour
Part-Time Dental Receptionist SURESTAFF is immediately hiring Part-Time Dental Receptionist for a large, well-known client in Hanover Park, Il. As a Part-Time Dental Receptionist for SURESTAFF, you will work in a fast-paced distribution environment and be involved in...Weekly payTemporary workPart timeStart working todayWork at officeLocal areaImmediate startMonday to FridayShift work$23.5 - $24 per hour
...Job Description Job Description Job Title: Front Desk / Administrative Coordinator Industry: Professional Services Location (city, state): Schaumburg, IL Assignment Type: Contract for 4-6 weeks Pay: $23.50–$24.00 per hour Work Schedule: Monday...Hourly payContract workWork at officeLocal areaMonday to FridayWeekend workAddison Group
Schaumburg, ILa month ago$20 - $22 per hour
...salary ~ Employee discounts ~ Free uniforms ~ Opportunity for advancement ~ Training & development We’re Hiring: Front Desk Agent Holiday Inn Express & Country Inn & Suites-Bensenville,IL ???? 811 E Grand Ave, Bensenville, IL 60106 ???? $20–$22/hour...Full timeWeekend workAfternoon shiftDBA Holiday Inn Expess & Suites KMS INVESTMENTS LLC
Bensenville, IL9 days ago$60k - $70k
...Chicago suburbs, and upcoming in Phoenix. You’re not just selling desk space or event space — you’re building a community. Every lead... ...campaigns as needed. In Space Community Support Cover the front desk as needed to greet members, assist with inquiries, and...Full timeWork at officeMonday to Friday25N Coworking
Schaumburg, IL5 days ago$15 - $21.75 per hour
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Part Time Roselle, IL, US 1 Attachments 5 days ago Requisition ID: 1288 Salary Range: $15.00 To $21.75 Hourly ...Hourly payPart timeBank staffWork at officeImmediate startMonday to Friday- ...operations of the facility. This includes providing clerical support to all disciplines, accounts payable, purchasing and overseeing front desk operations. The person holding this position is delegated the responsibility for carrying out the assigned duties and...Immediate startMonday to FridayShift workWeekday work
- ...noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. Physical Demands: F frequent: sitting at desk utilizing computers and phones. Periodic: standing, walking, repetitive foot, leg, hand, arm, shoulder, and torso movements. Occasional...Work at officeMonday to FridayShift work
- ...Description Job Description We are looking for a welcoming and organized Administrative Assistant/Receptionist to support front-desk operations in Illinois. This contract-to-hire position is ideal for someone who enjoys being the first point of contact for visitors...Contract workPart timeWork at office
Robert Half
Hoffman Estates, IL6 days ago $32.03k - $35.36k
...Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.... ...and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of...Weekly payFull timeContract workWork at officeImmediate startShift workNight shiftAfternoon shift- The Illinois Department of Transportation is seeking an Office Coordinator to provide technical secretarial and office support for Bridge operation duties. The role handles English and Spanish inquiries and supports section staff with reports and data entry. The position...Work at office
$75k - $108k
OVERVIEW Cadrex is searching for an experienced Master Scheduler to manage the flow of materials from purchasing through production. Directs and coordinates activities of production scheduling, new order commitments, future state load capacity planning using available ...Full timeTemporary workWork at officeLocal areaRemote workMonday to FridayShift workCadrex Manufacturing Solutions
Bloomingdale, IL1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Agent. Be the first to apply!
- ultrasound receptionist Schaumburg, IL
- nursing home receptionist Schaumburg, IL
- receptionist fitness Schaumburg, IL
- urgent care receptionist Schaumburg, IL
- receptionist customer service Schaumburg, IL
- law firm receptionist Schaumburg, IL
- ophthalmology receptionist Schaumburg, IL
- acupuncture receptionist Schaumburg, IL
- pt evening receptionist Schaumburg, IL
- receptionist front desk Schaumburg, IL