Warehouse Lead

Convergint is looking for a full‑time, enthusiastic, results‑driven and forward‑thinking Warehouse Lead to join our amazing culture. In this role, you will administer and operate the organization’s warehouses, including efficient shipping, receiving, processing, packaging, storing and ordering of tools, supplies, materials and equipment. You will be responsible for receiving and shipping parts efficiently, providing project and service support to field colleagues and supporting office colleagues as needed. You will also provide support for fleet and facilities management programs and lead, mentor and coach less‑experienced staff. Location: NC Matthews Office, 1020 Crews Road, Suite N, Matthews, NC 28105, USA For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers. Responsibilities Leads, mentors, coaches and develops Warehouse colleagues in the following activities: receiving, unloading, and storing incoming materials including tools, parts, and equipment. This includes matching contents to packing list and assigning to job or service shelf. Visually inspects cartons and packages and contents for damage from handling and transit. Locates and places packing slips in accordance with established procedures. Handles a wide variety of UPS, FedEx and other freight carrier deliveries and schedules pick‑ups as needed. Packs and ships product to vendors, customers, and sub‑contractors. This includes creating labels and shipping to customers or vendors as needed. Handles and processes returns with Project and Service Coordinators including all Return Materials Authorizations (RMA’s); this includes returning and shipping RMA’s as needed. Tracks all RMA’s and follows up with Project and Service Coordinators to ensure that the credits hit the proper accounts. Leads the implementation of new working processes. Performs monthly cycle counts, annual inventory counts and reconciliation. Responsible for inventory control. Works with Purchasing Coordinator for installation and service projects, may create and enter all relevant Purchase Orders (PO’s) into Enterprise Resource Management (ERP) system (Spectrum). May work with other departments to resolve receiving challenges. Stays abreast of PO status and resolves issues; this includes handling the more complex and complicated situations. Ensures that accurate quantities of warehouse materials are available. Pulls and stages orders for installers, technicians, project managers, subcontractors, etc. as requested. Delivers materials and/or documents to customer job sites regularly throughout the week. Also responsible for delivering materials in‑house as needed. Keeps warehouse area clean, organized and safe; sweeps, breaks down boxes, restocks paper products, empties garbage, etc. May coordinate building maintenance with building management, vendors, subcontractors and in‑house colleagues. May handle vehicle‑related issues including repairs, maintenance and service. May create Material Safety Data Sheets (MSDS) documentation or manuals. May facilitate or coordinate document destruction per company policy. Using technical knowledge, skills and experience, mentors and trains less experienced staff. Provides performance feedback to management regarding other Warehouse colleagues. Performs other duties and responsibilities as requested or required. What You’ll Need Excellent planning and organizational skills. Excellent written and verbal communication skills. Ability to work independently, multi‑task, and prioritize. Flexible, adaptable, detail‑oriented and self‑motivated. Strong Microsoft Word, Excel, Outlook skills and ability to implement D365 applications. Company Benefits 10 Company Holidays and Paid Time Off starting at 13 days annually Fun & Laughter Day Off Life insurance & Disability Plan Wellness Program 401K Matching Plan Colleague Assistance Program Competitive salary and compensation plan Vehicle reimbursement plan or company vehicle Corporate Social Responsibility Day Cell phone reimbursement (if applicable) Paid parental leave Requirements Education: High School/GED or equivalent experience Minimum Experience: 3 years relevant warehousing or shipping/receiving Preferred Experience: Additional specialized training Preferred Experience: Experience in 1 or more of the following industries: electronic/electrical, fire alarm & life safety, data‑cable installation and/or building automation Preferred Experience: Previous lead experience Convergint is an Equal Opportunity Employer. The following statement is required by federal law: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Convergint Technologies