Membership Manager

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. University of Michigan Museum of Natural History is seeking a part‑time Membership Manager (30 hours per week) for a two‑year term limited position. Pay: $25 per hour ($39,000 annually). This role is responsible for overseeing the entirety of the UMMNH Membership program, including strategy development, reporting and analysis, logistics management, data management, and fulfillment of gift processing, acknowledgements, and member requests. The Membership Manager develops strategies to position the organization in front of member prospects, companies, and corporations, plays a key role in reaching fundraising goals, and increases membership and corporate commitments. A membership assistant provides transactional support. Membership Program Management Provide managerial oversight and implementation of the museum's membership program. Implement best strategies in stewardship, renewal, and upgrading of current members; acquiring new members and visitor conversion; increasing annual fund gifts from members. Evaluate effectiveness of current membership program services, benefits, and policies related to retention and acquisition on a regular basis. Recommend, design, and implement changes to improve effectiveness and efficiency. Membership Stewardship and Cultivation Serve as primary representative of the membership program on a daily basis, including membership events. Lead membership cultivation by building relationships and organizing events and partnerships. Membership Event Planning and Implementation Establish overall strategy and annual calendar of membership events and programs. Coordinate events connected to membership benefits including birthday parties and corporate membership events. Plan and implement membership events, collaborating with the Associate Director of Operations. Assist colleagues with other development events and activities as needed. Member Communications, Operations and Logistics Develop and direct strategies driving integrated mail and campaigns to acquire, upgrade, and renew members and donors. Maintain a schedule of solicitations and cultivations, including delivery of strategic, creative, and data files. Reporting and Data Analysis Generate reports to measure results of membership campaigns and overall retention and growth. Monitor progress toward revenue goal and provide reports for senior management. Data Management Develop, promote, and document best practices and policies associated with member, donor, and prospect management. Maintain security, accuracy, and integrity of the database. Oversee transactional work of Membership Assistant including membership and gift processing and correspondence. Team Collaboration Work closely with the Assistant Director for Development to meet department objectives. Partner with Marketing and Communications to create collateral material for the museum's online presence for members via social media, and update membership sections of the museum website. Collaborate with the Assistant Director for Development to identify and upgrade members to higher levels of annual giving. Work with the Assistant Director for Development and finance to prepare and monitor membership revenue and expense budgets. Provide training and resources for Visitor Services. Qualifications Bachelor's Degree or equivalent experience. Membership development/fundraising experience. Ability to work on a variety of projects simultaneously, strong project management skills, and attention to detail. Proficiency in development database systems. Creativity, strategic planning skills, and entrepreneurial spirit. Evening and weekends required. Pay: $25 per hour ($39,000 annually). This is a part‑time, non‑exempt, 30 hour/week position, two‑year term limited. The University of Michigan is an equal employment opportunity employer. #J-18808-Ljbffr