Service Manager

Central Plumbing Company

Central Plumbing is a well-established, family-owned company that has served residential and commercial customers since 1974. With a strong reputation, steady work, and a supportive team culture, we’re looking for an experienced Service Manager to lead our service department and help take our operations to the next level. Why Join Central Plumbing? Family-owned and operated with long-term stability Leadership that’s hands-on and supportive Consistent schedule — no guesswork Company that stands behind its work and its people What You’ll Do: Lead and manage daily operations of the plumbing service department Review jobs and tickets with technicians to ensure quality and efficiency Assign technicians based on skills and job requirements Coordinate with Dispatch to maximize productivity Ensure technicians are fully equipped with tools, parts, and materials Monitor performance, efficiency, and job completion Track special-order parts and schedule follow-up work Use Service Titan to analyze performance, sales, and labor metricsOversee technician time tracking for payroll accuracy What We’re Looking For: 5+ years of service management or similar leadership experience Licensed Journeyman Plumber (preferred) Experience with ServiceTitan or similar service software Strong leadership, communication, and organizational skills #J-18808-Ljbffr

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Vacancy posted 1 day ago

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