Dining Room Manager

Cecchi's Bar and Grill, in the heart of the vibrant West Village, is seeking an energetic, professional, and passionate Restaurant Dining Room Manager to join our professional team. Candidates must have a true love for the restaurant business. They must excel at creating a fun, welcoming, and professional environment for both guests and staff.
Created by owner and operator, Michael Cecchi-Azzolina, Cecchi's Bar and Grill is committed to culinary excellence, inviting ambiance, and unparalleled customer experience. Lauded in Eater as the number one hottest restaurant in NYC, included in Forbes "All Star Eateries in New York", featured in New York Magazine, The New Yorker, Time Out, and many others, Cecchi's is packed each evening with our incredible guests.
At Cecchi's, we pride ourselves on attracting a diverse and eclectic clientele that represents the true cross section of New York City. We emphasize professionalism and kindness, while fostering a supportive and collaborative environment where all team member's contributions are valued and recognized. By promoting open communication and mutual respect, we cultivate a workplace that encourages personal growth and professional development.

Responsibilities Include but are not limited to:

• Train, develop, and motivate all staff
• Organize, supervise and execute shifts
• Support recruiting, hiring, supervision, scheduling, development, mentoring and training of hourly employees
• Deliver superior service and optimize client dining experience on a daily, consistent basis
• Monitor employee and guests’ activities to ensure liquor regulations are obeyed
• Demonstrate an emphasis on driving business while improving quality and guest retention
• Partner with the kitchen staff to ensure proper food presentation and timely preparation
• Administrative duties 
• Partner with the kitchen staff to ensure proper food presentation and timely preparation
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guest

KNOWLEDGE, EXPERIENCE AND SKILLS

• A minimum of two years’ experience in a fine dining, high volume setting
• Extensive wine experience in both France and the USA
• Strong experience in upholding guest service standards
• Organization and multi-tasking skills with attention to detail
• POS and computer literate. Proficient in Toast, Resy, Microsoft Word & Excel; DOH Food Protection certified.
• Possess strong interpersonal (verbal and written), collaboration skills with a demonstrated high degree of emotional intelligence to manage and lead a diverse team; must support and promote a culture of inclusiveness, respect, and a positive employee experience
• Professional demeanor, polished appearance with the ability to exceed guest's expectations
• Ability to work in an ever-changing environment
• Ability to work both independently and in a team environment
• Strong work ethic and customer-focused approach
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success

Physical Demands and Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Frequently need to work in wet or humid conditions, near moving parts, near fumes or airborne particles, in extreme non-weather heat, and in extreme non-weather cold.
• Regularly required to sit, stand, walk, bend, lift, use hands and fingers, reach with hands and arms, talk and/or hear.
• Specific vision abilities required by this job include close, distance, color, peripheral vision, and depth perception.
• Team member must be able to lift a minimum of 40lbs. multiple times per day, and push a cart weighing up to 100lbs.
• Must practice proper body mechanics and use appropriate personal protective equipment to avoid injury.

Equal Employment Opportunity : Cecchi’s does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Cecchi’s is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the restaurant at 105 West 13th Street, New York City, NY 10011.