HVAC Service & Diagnostics Technician -- Residential

Job Description

Job Description

Ready to be the technician homeowners trust?

Airtron Heating & Air Conditioning has delivered dependable comfort solutions for over four decades. We show up, do quality work, and treat people right. Join our Columbus crew and bring that same standard to every home you enter.

Why this role matters

You’ll keep residential systems running safely and efficiently while collaborating closely with our HVAC Service Supervisor, Operations Management, and dispatch team.

Is this you?

• Do you excel at pinpointing HVAC issues and explaining solutions clearly?
• Are you organized—arriving with the right parts, tools, and plan?
• Do you leave every workspace cleaner than you found it?
• Can you balance great customer service with meticulous documentation?

What you’ll do

• Service, maintain, and repair residential heating and cooling equipment.
• Inspect ducting; ensure company tools and materials remain in safe, working order.
• Wire and commission complete residential HVAC systems.
• Troubleshoot, recommend, and perform repairs to resolve functionality issues.
• Conduct start-ups; test and record performance metrics.
• Inspect systems and notify dispatch/customers of any concerns.
• Explain completed services and repairs to dispatch/customers.
• Coordinate your daily schedule with the office.
• Order necessary parts prior to appointments; arrive prepared.
• Transport and properly account for parts, materials, and tools.
• Complete tablet/paperwork accurately and on time.
• Debrief each service call with dispatch/customers and submit documentation.
• Maintain site cleanliness upon completion.
• Keep your company vehicle clean and organized.
• Follow all performance standards, code of ethics, and safety procedures.
• Wear floor-saver covers on footwear in customer homes.
• Other duties as assigned. *Duties may vary by location.

Minimum requirements

• High school diploma or GED
• 2+ years’ residential HVAC experience
• EPA Certification
• Solder/brazing skills
• Effective English communication (verbal and written)
• Beginner computer skills; comfortable with computer/laptop/tablet
• Basic internet and email proficiency (Microsoft Outlook)
• Valid driver’s license
• Availability for overtime on short notice; occasional weekends

Preferred

• HVAC trade school certification
• 2+ years of experience in residential HVAC

Strengths that set you apart

• Curiosity and willingness to learn
• Team-first mindset and positive attitude
• Ability to build strong internal and external customer relationships
• Comfort collaborating across all levels of the organization
• Relevant experience may substitute for education
• Safety-focused with commitment to a strong safety culture

Where and how you’ll work

• Primarily at occupied homes and construction sites; limited office time
• Drive to/from work locations
• Exposure to equipment, ladders, attics, crawlspaces, noise, dust, hazardous materials, and odors
• Indoor/outdoor work in all weather (heat, rain, cold, wind) with proper PPE

Physical abilities

• Operate a motorized passenger vehicle or forklift
• Frequently lift/move up to 50 lbs
• Climb, bend, crawl, kneel, crouch regularly
• Work at heights; climb ladders and stairs
• Wear required PPE (hard hat, safety glasses, ear plugs, masks/respirators, reflective vests, gloves, safety-toe boots)
• Stand, walk, or sit for extended periods
• Hear, understand, and distinguish speech/other sounds to use phones/equipment safely
• See clearly at varying distances and peripherally with normal depth perception (with or without correction)
• Convey information verbally
• Input data via keyboard or 10-key on handheld/computer
• Reach overhead; signal; grasp; hold; lift; turn; push/pull objects and tools
• *Physical requirements may vary by location.

Technical focus areas

• HVAC/R Systems
• HVAC Service & Installation
• HVAC Maintenance
• HVAC Troubleshooting
• HVAC Repair

Location: Columbus, OH. If you’re the go-to pro neighbors rely on, we want to meet you.