Program Manager Graduate Medical Education

Hybrid position with an onsite requirement of 3 or more days each week Job Summary Partners with the physician Program Director to manage the Graduate Medical Education (GME) Program according to standards of the applicable accreditation agency and Corewell Health GME Leadership. The Manager's leadership role is critical to the success of the program. He/she manages the day-to-day operations of the program and the personnel needs of the trainees. He/she serves as liaison between Residents, Fellows, Faculty, other staff members, and the accrediting agency. He/she spearheads the annual process of recruitment, program orientation, organizing and maintaining academic files, scheduling rotations, sending and promoting timely evaluations, summarizing duty hour reports, scheduling didactic presentations, proctoring exams, arranging for exams, arranging graduation, preparing for annual accreditation reports and periodic site visits, and communicating with alumni. The Program Manager must demonstrate initiative, resourcefulness, and strong organizational and problem-solving skills in identifying and leveraging all available system resources to manage the training program. The Program Manager effectively interacts with national accrediting organizations, professional organizations, and other teaching hospitals locally, regionally, and nationally. Across Corewell Health, the Program Manager develops effective collaborative working relationships with multiple entities, including the GME system and regional offices, clinical departments, and both employed and voluntary physician Faculty. The Program Manager must be competent in organizing and independently prioritizing work, anticipating needs, establishing/improving procedures and systems, and ensuring orderly and timely wworkflow. The Program Manager must have excellent problem solving and logistical skills to facilitate requirements and accountability of the GME Program. The Program Manager maintains strict privacy in handling large amounts of confidential information and is able to work under minimal supervision. The GME Program Manager partners with the Program Director in accreditation efforts, educational programming, and management of residents/fellows. Essential Functions Accreditation: Partners with Program Director to obtain and maintain accreditation, including resolving any threats to accreditation that might arise. Demonstrates expert knowledge of all accreditation requirements of the Accreditation Council for Graduate Medical Education (ACGME), American Osteopathic Association (AOA) and/or Council on Podiatric Medical Education (CPME), as applicable; fosters awareness and compliance with accreditation requirements; maintains documentation of compliance with accreditation guidelines. Accurately provides annual program reports and submits periodic updates to ACGME’s Accreditation Data System (ADS). Solicits and monitors completion of ACGME Annual Resident & Faculty Surveys. Supports development and reporting of ACGME Self-Studies. Prepares for program accreditation Site Visits. Works with the GME Office to prepare for ACGME Clinical Learning Environment Review (CLER) Site Visits. Serves as an expert of all accreditation and related governmental requirements. Creates and maintains files, records, reports, and other documentation related to these requirements. Stays informed of developments in the field. Reads pertinent literature, attends meetings & applicable conferences. Annual Recruitment-Orientation: Partners with the Program Director in the development of recruitment policies, strategies and materials. Maintains program recruiting websites, including FREIDA Online®, the American Medical Association (AMA) Residency and Fellowship Database and Supports recruitment fairs and career interest activities. Uses the AAMC’s Electronic Residency Application Service (ERAS) software to manage applications and participate in screening of applications. Manages the annual interview process, including extending invitations to interview, managing interviewing logistics, and maintaining post-interview correspondence. Provides input into the decision process for ranking candidates. Uses the National Resident Matching Program (NRMP) or other applicable matching services for submitting rank lists. Initiates and maintains communications regarding onboarding to matched applicants, in coordination with the GME Office. Organizes, schedules and participates in program orientation of incoming Corewell residents/fellows. Throughout the year, provides logistic support and program orientation to Visiting Residents and Fellows from non-Corewell programs. Program Management: Plans and coordinates conferences, didactics, events, courses, seminars, and programs, including contacting and scheduling speakers, coordinating presentations, and preparing and distributing agendas and materials. Negotiate contracts with facilities and caterers. Prepares reports and maintains documentation for all educational requirements. Participates in the continuing development and distribution of Educational Goals and Objectives, program manuals, policies and procedures. Assists in the development of Rotation and Call Schedules. Assists in the development and execution of contracts and Program Letters of Agreement with external institutions; facilitates arrangements for off‑site rotations. Maintains program and Resident data in the Resident data management system (New Innovations), including managing highly confidential material. Monitors and reports on Duty Hour Compliance. Disseminates, promotes, collects and aggregates monthly Evaluations of Residents/Fellows, Faculty, and rotations, ensuring timely completion and providing reports. Collects data in preparation for semiannual Clinical Competency Committee meetings, and enters each trainee’s Milestone results into the ACGME database. Schedules and prepares material for semiannual evaluations of each trainee by the Program Director. Collects and reports data and serves as a member of the Program Evaluation Committee, which develops the Annual Program Evaluation & Improvement Plan; ensures report is reviewed by the faculty and residents and then submitted to the GME Office. Maintains expenditures within the authorized budget and prepares reports. Prepares check requests, travel authorizations, expense reports and reimbursements. Independently responds to internal and external requests for information about individual trainees and the program. Maintains highly effective communication with residents, fellows and physicians, appropriate to the situation (e.g. formal letters, emails, group paging, etc.); advises regarding requirements and deadlines; obtains appropriate documentation signatures. Maintains Alumni database. Exhibits initiative and ingenuity by taking ownership of tasks to proactively improve services, avoid problems, or develop opportunities. Generates novel and valuable ideas to impact missions. Identifies and implements new methods to increase efficiency and quality. Participates in design, development, and/or evaluation of instructional materials, methods, courses, or programs. Serves as a mentor to new Program Managers. Represents and makes decisions in the Program Director’s absence within prescribed limits of authority; alerts the Program Director to potential issues related to the program and individual trainees; represents the program at Program Coordinator meetings and other venues, as needed. Supervises residents/fellows daily in non‑clinical setting: Participates in assessment of resident/fellow performance in professionalism. Communicates deadlines and manages progress, delegates responsibilities, manages attendance records, provides high-level professional and personal support, recognizes professional and personal issues, and intervenes as necessary to ensure personal safety and professional effectiveness. Manages and helps ensure resident compliance with program requirements and resolves issues as they arise. Serves as a front‑line resource for Resident/Fellow wellness. Tracks Resident/Fellow Time‑Off Requests. Monitors approval and use of Residents’/Fellows’ Education Funds. Monitors Resident/Fellow certification and licensure requirements. Monitors timely compliance with immigration regulations. Collects and distributes Letters of Recommendation required by graduating trainees for subsequent Fellowship or employment. General Duties: Serves as liaison between the GME Office, department and hospital administrative offices, hospital and the program. Analyzes information and creates reports. Receives and screens visitors, telephone calls and e-mails; independently composes, prepares and distributes correspondence, agendas and reports; schedules meetings; responds to information requests. Establishes collaborative relationships with other programs and departments to further goals and promote continuous quality improvement. Participates in professional development to continuously improve knowledge and skills needed to meet the changing requirements of the position. Leads professional development to share knowledge and skills with Corewell Health colleagues; may be encouraged to present at regional and national conferences. Seeks and is responsive to customer feedback. Promotes service excellence principles and leadership behaviors. Is an active and thoughtful participant in institutional initiatives, meetings, and committee work. Serves as an efficient and cost-effective steward of resources. Actively seeks ways to improve and promote quality within her-his area of influence. Performs other duties as assigned. Qualifications Required Bachelor's Degree in healthcare, education, business or related field, or combination of education and significant medical education experience. Preferred 3 years of recent progressive responsibility in an educational, medical, office or service environment; graduate medical education experience CRT-Training Administrators of Graduate Medical Education (TAGME). About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. Comprehensive benefits package to meet your financial, health, and work/life balance goals. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Medical Office Building West/East - 3535 W 13 Mile Rd - Royal Oak Department Name GME North Mkt - Parent Entity East Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8 a.m. - 4:30 p.m. Days Worked Monday to Friday Weekend Frequency N/A Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not‑for‑profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post‑acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness. #J-18808-Ljbffr Spectrum Health