Customer Service Representative

Job Description

Job Description

The Fresh Mark facility in Massillon, Ohio, is currently accepting applications for a 3rd shift Shipping Clerk/Customer Service Reps in our Cold Storage facility.

Responsibilities:

• Ensure customers receive accurate, properly packed product in a timely manner.
• Maintain/record all related documents required to ship product properly and ensure documents are completed and placed in the appropriate files.
• Process customer orders for pick up by contacting specified freight carriers.
• Follow standard work procedures and carry out responsibilities in a safe manner.
• Requisitions and stores shipping materials and supplies, to maintain adequate inventory at all times.
• Receive raw materials and supplies, report defects or shortages.
• Maintain clean and orderly work area.

Typical schedule for this role is five days a week (Monday-Friday). Overtime may be required based on needs.

Requirements:

• Experience with clerical and administrative procedures.
• Solid computer skills; Microsoft Office and Excel. Accurate data entry/typing skills.
• Excellent written and verbal communication skills; must be able to communicate effectively with co-workers, freight carriers and supervisors.
• Excellent organizational and time management skills.
• Ability to solve problems as they arise.
• Work effectively and independently in a fast paced and changing environment with multiple priorities.

We invite you to be part of our exciting team and rapidly growing business.

Fresh Mark provides an excellent work environment and comprehensive benefits including paid vacations and holidays, educational assistance and reimbursement, health care with low premiums and deductibles, vision, 401K with company match and more.

About Fresh Mark, Inc.

At Fresh Mark, people come first. It’s not just a slogan, it is engrained in the fabric of who we are and what we work to achieve every day. The cornerstone of our culture is based on a foundation of taking care of all our employees on every level. As a team member here, you will be given the tools, leadership, and support to grow in your knowledge and career and as a leader yourself.

Owned and made in the USA for more than 100 years, Fresh Mark’s Sugardale brand takes a personal approach to making great tasting high quality meats. For a century, we’ve been dedicated to making the best products, the best way. Made with top quality ingredients and workmanship, Sugardale supplies bacon, ham, hot dogs, sliced lunch meats, pepperoni and salami and other specialty meat items with annual sales of more than $1 billion.

Fresh Mark welcomes all interested people to apply for job opportunities in our company. We pride ourselves in being a diverse company and we consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, disability or any legally protected status.

All applicants applying for positions with Fresh Mark must accept the Employment Application Consent Form to continue their candidacy. Please click HERE for instructions.

Fresh Mark is a drug free workplace

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