Membership Consultant

Job Description

Job Description

We are looking to expand our F45 and FS8 teams! If you are a positive, outgoing, confident team player this might be the perfect role for you. We are looking for a strong community builder, someone who has an unstoppable drive for growth and feels comfortable making calls and talking with our members. 

Key Responsibilities:

• Follow-up with assigned leads/trial members (email, text, phone) 
• Nurture trial memberships 
• • Book new trial members into first class 
  • Build rapport with trial members as part of the membership conversion process
  • Give studio tours to first time trial members
  • Facilitate subsequent class bookings 
  • Ensure trial members get necessary attention
  • Present membership options to trial members at appropriate time
• Build strong relationships with F45 and FS8 members, corporate businesses and local businesses
• Be a brand advocate of F45 and FS8  
• • Be positive ‘member’ when working out at studio
  • Talk about F45 and FS8 with everyone 
• Answer incoming calls 
• Greets members and guests promptly, enthusiastically and with a smile 
• Foster and build new member retention
• Participate in studio marketing events
• Update assigned leads/members in CRM daily
• Meet and exceed all key performance sales indicators for our studios, including membership sales/renewals, maximizing workout traffic and maintaining premium customer service levels
• Work collaboratively with the studio managers to manage the studio, ensuring smooth and cohesive operations

Required Attributes/Qualifications:

• Positive, upbeat attitude and belief system
• Health & Fitness minded people strongly preferred.
• Enthusiastic, vibrant, passionate and personable approach with clients
• Effective phone skills
• Social media acumen
• Ability to follow a proven sales process
• Comfortable learning new Software, such as Mindbody and CRM
• Previous sales and marketing experience 
• Exceptional customer service, relationship building and communication skills
• Core values of honesty and integrity, trustworthy 
• Self-motivated with strong organization and planning skills
• Ability to multi-task and learn quickly.
• Experience: 
• • Sales: 1+ years (Preferred)
  • Customer Service: 1+ year (Required)

Benefits:

• Flexible schedule
• Free Membership at F45 and FS8
• Competitive salary and monthly bonus incentive structure

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