Patient Care Tech, Emergency Department, 32 Hours, 3-11P

Exemption Status Non-Exempt Hiring Range $16.88 - $29.96 Schedule Details Holidays – Every Other Holiday, Sunday through Saturday; Weekends – Every Other Weekend Scheduled Hours

2:45 PM – 11:15 PM

Shift 2 – Evening Shift, 8 Hours (United States of America) Hours 32 Cost Center 10021 – 2340 Emergency Room Union SHARE Marlborough Role Overview Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, the Patient Care Tech III (PCT III) provides patient care to meet the personal needs and comfort of patients and assists members of the healthcare team. An integral member of the patient care team, the PCT III serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services. The PCT III brings an additional skill set, and may be performing unit secretary duties, telemetry monitoring, remote video monitoring, or working in the Emergency Department, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, Radiology Short Stay, and Harrington Telemetry Certified & Step-Down Unit. Major Responsibilities Provide clear, timely communication to the RN regarding observations and changes seen in patients, such as changes in skin condition, vital signs, and/or mental status. Provide constant observation of high‑risk patients as assigned by the Resource Nurse or designee. Participate in the development and maintenance of a safe environment, utilizing interventions to de‑escalate patients and participating in restraints when training and education dictate. Assist patients with daily living activities such as personal hygiene, ambulating, meals and nourishment. Assist in moving, lifting, positioning, and transporting patients utilizing proper safety techniques and body mechanics. Specialties Unit Secretary Functions as unit secretary assisting with patient admissions, transfers, and discharge procedures at least 5 shifts (40 hours) every 6 months. Administrative responsibilities include maintaining logs, organizing patient care charts for admission/discharge/transfer, and maintaining medical records. Data entry or retrieval from electronic medical record systems. Remote Video Monitoring Continuously observes multiple patients utilizing the remote video monitoring system. Works in the Emergency Department, Step‑Down Unit, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, and Radiology Short Stay. Telemetry Certified & Step‑Down Unit – Harrington PCT III are cross‑trained in phlebotomy and telemetry competencies, as well as the unit clerk position. PCT III may also be assigned to higher acuity areas such as the Step‑Down Unit. Standard Staffing Level Responsibilities Comply with established departmental policies, procedures, and objectives. Attend variety of meetings, conferences, seminars as required or directed. Demonstrate use of Quality Improvement in daily operations. Comply with all health and safety regulations and requirements. Respect diverse views and approaches, demonstrate Standards of Respect, and contribute to a professional, tolerant, and accepting environment. Maintain regular, reliable, and predictable attendance. Perform other similar and related duties as required or directed. Position Qualifications License / Certification / Education Minimum of a high school education or GED. Current Basic Life Support. Experience / Skills Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT Paramedic experience. Ability to read, write and communicate in English clearly and concisely. Knowledge of medical terminology. Computer skills. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization, and provide exceptional service to patients. Proven problem‑solving abilities for routine situations; seek assistance from identified resources when more direction is needed. Ability to remain calm under stress or in emergency situations. Physical Demands and Environmental Conditions The position requires work indoors in a patient care environment. Responsibilities include hand dexterity, hearing and vision to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are an equal opportunity and affirmative action employer and encourage applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or any other status protected by law. Application Assistance If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io . We will make every effort to respond to your request for disability assistance as soon as possible. Additional Information This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process. #J-18808-Ljbffr UMass Memorial Health