Accounts Receivable Representative

Join a manufacturing leader with over 50 years of excellence, where every role contributes to building reliable transportation solutions that people depend on everyday across the United States and Canada. At ENC, we prioritize safety, quality, innovation, collaboration, and continuous growth – creating vehicles our teams can take pride in. Founded in 1975, ENC (ElDorado National – California) is a leading U.S. transportation manufacturer specializing in design, engineering, and end-to-end production of heavy-duty buses, shuttles, and cargo vehicles through a custom-build, mixed-model assembly process. Each vehicle is produced in our purpose-built facility in Riverside, California supporting public agencies and private transportation providers nationwide. We offer one of the industry’s widest portfolios of power options, including 100% battery-electric, diesel-electric hybrid, CNG, and clean diesel. ENC is committed to revitalizing American manufacturing through innovation, customer focus, and the delivery of high-quality vehicles that keep communities connected, supported, and moving forward. Accounts Receivable Representative Location: Riverside, CA Pay Range: $20.43-24.03/hr. Position Summary Supports the Collections Supervisor in managing customer billing, account reconciliations, invoice resolution, and accounts receivable activities. This role is responsible for ensuring accurate and timely customer invoicing, monitoring account balances, investigating and resolving billing discrepancies, coordinating with internal departments and customers, and maintaining accurate accounts receivable records. The Accounts Receivable Representative takes greater ownership proactively identifies discrepancies and potential collection risks, and supports month-end closing, reporting, audit requirements, and continuous process improvements. Key Responsibilities Ensuring invoices are accurate, complete, and issued in accordance with shipment documentation, contracts, pricing agreements, and customer-specific requirements. Review and validate billing documentation, including shipment records, purchase orders, pricing, and supporting documentation, before invoice issuance. Monitor assigned customer accounts to identify billing issues, outstanding invoices, and discrepancies requiring further investigation. Independently investigate and resolve invoice disputes, billing discrepancies, and customer account issues by coordinating with customers and internal departments, including Sales, Customer Service, Shipping, Operations, and Finance. Maintain regular communication with customers regarding invoice status, billing requirements, account discrepancies, and supporting documentation. Prepare, analyze, and maintain accounts receivable reconciliations and reports, ensuring alignment between shipments, invoices, customer account balances, and the general ledger. Support collection activities for assigned accounts by monitoring outstanding balances, following up on overdue invoices, documenting customer responses, and escalating collection concerns as appropriate. Perform or support cash application activities, investigate unapplied cash and payment discrepancies, and coordinate the resolution of short payments, deductions, and other account variances. Support month-end closing activities, including accounts receivable reconciliations, revenue and billing cutoff reviews, account analysis, and preparation of supporting schedules. Analyze recurring billing issues and account discrepancies, identify root causes, and recommend corrective actions to improve accuracy, efficiency, and internal controls. Maintain organized and accurate customer account documentation to support internal and external audits and compliance with company policies and procedures. Utilize Avalara, including Epicor, to review transactions, validate billing information, maintain accurate records, and support accounts receivable reporting. Assist the Accounts Receivable Supervisor with special projects, process improvements, reporting, and other accounting activities as assigned. Ensuring invoices are accurate, complete, and issued in accordance with shipment documentation, contracts, pricing agreements, and customer-specific requirements. Review and validate billing documentation, including shipment records, purchase orders, pricing, and supporting documentation, before invoice issuance. Monitor assigned customer accounts to identify billing issues, outstanding invoices, and discrepancies requiring further investigation. Independently investigate and resolve invoice disputes, billing discrepancies, and customer account issues by coordinating with customers and internal departments, including Sales, Customer Service, Shipping, Operations, and Finance. Maintain regular communication with customers regarding invoice status, billing requirements, account discrepancies, and supporting documentation. Prepare, analyze, and maintain accounts receivable reconciliations and reports, ensuring alignment between shipments, invoices, customer account balances, and the general ledger. Support collection activities for assigned accounts by monitoring outstanding balances, following up on overdue invoices, documenting customer responses, and escalating collection concerns as appropriate. Perform or support cash application activities, investigate unapplied cash and payment discrepancies, and coordinate the resolution of short payments, deductions, and other account variances. Support month-end closing activities, including accounts receivable reconciliations, revenue and billing cutoff reviews, account analysis, and preparation of supporting schedules. Analyze recurring billing issues and account discrepancies, identify root causes, and recommend corrective actions to improve accuracy, efficiency, and internal controls. Maintain organized and accurate customer account documentation to support internal and external audits, compliance with company policies and procedures. Utilize Avalara, including Epicor, to review transactions, validate billing information, maintain accurate records, and support accounts receivable reporting. Assist the Accounts Receivable Supervisor with special projects, process improvements, reporting, and other accounting activities as assigned. Position Requirements High School diploma or equivalent required. Associate’s degree in accounting, Finance, Business Administration, or a related field preferred. Previous experience in accounts receivable, billing, accounting, or a related financial operations role required. Demonstrated experience in accounts receivable, customer billing, account reconciliation, and discrepancy resolution. Strong analytical, organizational, and problem-solving skills, with the ability to investigate issues and determine appropriate corrective actions. Ability to manage assigned customer accounts and billing activities independently while meeting deadlines and maintaining accuracy. Strong communication and customer service skills, including the ability to communicate professionally with customers and cross-functional teams. Proficiency in ERP systems, preferably Epicor, SAP, Oracle, JD Edwards, or similar platforms. Intermediate or advanced Microsoft Excel skills, including the ability to prepare reconciliations, analyze account data, and generate reports. Understanding of accounts receivable processes, general ledger relationships, revenue recognition principles, and month-end closing procedures. Strong follow-up, prioritization, and time-management skills, with a demonstrated sense of urgency and accountability. Ability to identify process inefficiencies, recommend improvements, and support the implementation of corrective actions. Preferred Qualifications Experience managing customer accounts, resolving billing discrepancies, supporting collections, and preparing reconciliations preferred. Experience in a manufacturing or technical environment preferred. Familiarity with inventory transactions, shipment documentation, sales orders, and order-to-cash processes preferred. This is an onsite position based in Riverside, CA and requires being onsite. Benefits Comprehensive benefits package: Medical (including FSA & HSA), dental, vision, life and disability insurance, EAP, mental health, and wellness programs 401(k) with employer match Paid time off and twelve (12) paid holidays Employee referral program Career growth and development opportunities Career Growth at ENC We believe great careers and leaders are built from within. Many of our team members have advanced into roles that lead or into specialized technical positions. We invest in hands-on training, skill development, and long-term career pathways within manufacturing operations. Equal Opportunity Employer ElDorado National California Inc. (ENC) is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected class under applicable federal, state, and local laws. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected. ENC takes affirmative action to employ and advance employment opportunities for minorities, women, protected veterans, and individuals with disabilities. We actively encourage qualified candidates from all backgrounds to apply and join our team. ENC is also committed to ensuring that individuals with disabilities have equal access to opportunities. If you require a reasonable accommodation to complete the application process, please contact HR Department for assistance. In accordance with California's wage transparency law (Senate Bill 1162), we are committed to pay equity and transparency. The salary range reflected on the job positing is our good faith estimate of what we expect to pay for this role at the time of posting. While we do not typically hire at the top of the salary range, initial offers are based on the candidate’s qualifications and experience, with opportunities for growth and increases over time. #J-18808-Ljbffr