Change Management Analyst

Job Description

I. Job Summary

The Change Management Analyst supports the planning, development, and execution of change management strategies to drive successful adoption of organizational initiatives, technology implementations, and process transformations. This role partners closely with OCM leads, project teams, HR, and business stakeholders to deliver communications, training support, and stakeholder engagement activities that enable sustainable change.

II. Essential Duties and Responsibilities

• Support the design and execution of OCM strategies and plans aligned with project objectives.
• Assist in conducting change impact assessments to identify affected stakeholder groups and processes.
• Maintain and update OCM deliverables, including change plans, stakeholder analyses, and readiness assessments.
• Draft and distribute communications such as email announcements, newsletters, toolkits, and leadership updates.
• Maintain communication calendars and distribution lists.
• Assist in the development and coordination of training materials, job aids, and user guides.
• Assist in readiness assessments and identify gaps in adoption.
• Support reinforcement activities to sustain change post-implementation.

III. Qualifications

A. Required Qualifications

• Bachelor's Degree (accredited) in communications or similar area of study, or in lieu of degree,
• High School Diploma or GED (accredited) and four years of relevant experience
• 2 years of relevant work experience (in addition to education requirement)

B. Preferred Qualifications


IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.


If this sounds like the opportunity that you have been looking for, please click Apply.

About Us

ABOUT WM
WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas-to-electricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavy-duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.


For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.


Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA-approved alternative.

About the Team

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family - from benefits, to resources and engagement activities.


We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.