Catering & Events Supervisor

Catering & Events Supervisor

Boka Restaurant Group's premier catering division, Boka Catering Group, is currently seeking a Catering & Events Supervisor to join our team!

Benefits & Perks: Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, paid sick leave, 401(k) program, career mentorship and growth potential, and dining incentives across our 20+ establishments!

About Boka Restaurant Group: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of America's greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in.

About Boka Catering Group: Boka Catering Group, led by head Chef Tony Quartaro and is a part of the award-winning Boka Restaurant Group, including such chef-driven concepts as BOKA, Girl & the Goat, Momotaro, Swift & Sons, and more. Boka Catering Group provides the ultimate catering experience for any event desiring premiere restaurant-quality service and cuisine in even the most demanding locations. We commit ourselves to understanding each client's distinctive needs and meeting them with unparalleled dining experiences, event customization, and esteemed hospitality.

Scheduling:

• Flexible scheduling (full-time or part-time)
• Weekend availability is required

Catering & Events Supervisor's Responsibilities:

• Leading the packing of and load-out for catering events, including making sure all pack list items are accounted for, loaded onto the van, checked into the event, and checked back out at the end of the night. If an item is missing off the pack-list, Boka Catering Management must be notified immediately, so they can assist with troubleshooting a solution. Ensuring a heightened attention to detail while loading-in while making sure the process is done so efficiently.
• Owning the organization of the Boka Catering storage units, including ensuring everything is neatly labeled, cleaned, put away in its proper place, and marked in the appropriate boxes as well as prepped for upcoming events/parties.
• Assisting with Boka Catering inventory, working with Boka Catering Management to make sure all product is accurately and appropriately counted. Keeping an opening and closing inventory for each event to make sure our counts are always accurate and updated.
• Driving the catering van, adhering to all Boka Catering safe driving guidelines. Reporting any issues or needs with the van immediately to the Boka Catering Management team.
• Executing any errands needed leading up to an event, such as picking up rentals or supplies, supporting the kitchen with their needs, procuring necessary beverage needs, etc.
• Closing events and running small BCG parties. Overseeing the staff at events, making sure event load-in, venue setup, rental distribution, food running, beverage service, event maintenance and event flow are executed smoothly and accurately with a heightened service standard.
• Maintaining a positive relationship with all Venue Managers by becoming familiar with and adhering to all venue guidelines. Closing out the event with utmost respect and attention to those guidelines and completing a venue walkthrough with the onsite manager at the end of the night. Making sure you are familiar with Venue Details for each event.
• Coordinating Garbage Removal at the end of events, where applicable. Making sure garbage is disposed of in Boka Restaurant Group dumpsters without overflowing any of the locations.
• Working with Boka Catering Managers to internally troubleshoot any issues that arise and work on building systems to eliminate the same problems from repeating in the future.
• Carefully studying all BEO's, ensuring all event details are executed precisely and clients are ecstatic with their events. Acting as the main point of contact for the client once the Catering Sales Manager leaves, exceeding any of their expectations and requests.
• Working onsite at Boka Catering events as a closing supervisor, server, bartender, or any other position need for that event. Acting as a leader to Boka Catering staff, demonstrating best service standards and approaches to Boka Catering events.
• Closing the events, including making sure rentals are organized for pick up, overseeing the cleaning of the venue, checking out staff, conducting inventory, doing a final venue walk through with the Venue Manager, disposing of garbage when necessary, and making sure all leftover product and supplies make it back to their necessary locations in an organized fashion.
• Transportation and logistics management.
• Assisting with tastings if needed, by being onsite at tastings, setting up rentals, running food, overseeing beverage service and providing Boka Restaurant Group service and hospitality to guests.
• Must be available on Saturday evenings

Qualifications:

• Competent in reading BEO's and memorizing event details
• Exceptional tableside manner with guests and client contact for on-site events
• Hands-on leader
• Strong communication skills
• Solution-oriented
• Ability to adhere to client's preferences
• Empathetic & understanding
• Engaging

This is an ideal position for someone who is dedicated to providing great service and is seeking to become a member of a hard-working and fun team!

Physical Requirements:

• Lift and move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds
• Safely and effectively use all necessary tools, equipment, and cleaning chemicals
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant which may include stairs, uneven, and/or slick surfaces
• Ability to bear exposure to hot and cold environments

If you feel you meet the requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you! Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team!

Compensation: Hourly ($35.00 - $40.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts

Required Skills: Customer Service, Attention to Detail, Communication, Food Safety Knowledge, Team Leadership, Leadership, Customer Service Orientation, Positive Attitude