Training and Development Manager

Training & Development Manager Reports to: Chief Operating Officer FLSA Status: Exempt Department: Operations Location: Tempe, Arizona 85283 Pay Range: DOE Position Summary The Learning and Development Manager will help grow operations by supporting our leaders' continuous development. Areas of focus include increasing sales, leadership development focusing on human relations, compliance with state regulations, and creating consistent practices and training. The ideal candidate will have previous experience in cannabis, training, and influence to lead others. This position will have the opportunity to support all stores across all of our locations. This role will have the opportunity to travel to other states and build relationships throughout the organization. This position is based at our Tempe, AZ office, and is an entirely onsite role (no remote work options). Responsibilities Developing and implementing training for budtenders (sales associates) of all levels, to increase customer service-based sales, and also developing all front-end personnel to meet the expectations of their responsibilities. Evaluating organizational training needs via surveys, interviews, and performance data. Designing curricula, online modules (LMS), and hands‑on workshops. Analyzing current staffing levels across all stores, making adjustments to staffing needs depending on the sales of the location. Creating a customer experience from quality control on displays, dress code enforcement, workflow, and better utilization of labor hours. Modeling and implementing free space time, and identifying tasks that can be completed during less busy periods to maximize projections. Understanding the products, deals, and upselling opportunities, and influencing the team to use tactics developed to ensure customers are satisfied. Focusing on setting sales, creating more system accuracy, identifying basket size, educating on margins and their meaning, and setting metrics to build profit margins at each location. Educating on in‑house vs third‑party vendor products. Creating an open dialogue around expectations to manage employee relations before they surface. Staying compliant with state regulations and using that information to sustain sales growth while maintaining compliance. Measuring the effectiveness of training initiatives and making data‑driven improvements. Supervisory Responsibilities Training & Development Specialist Team Qualifications A flexible schedule, including daytime, nights, and weekend availability to meet business needs. The ability to travel up to 80% of the time. 3-5+ years in corporate training, instructional design, or leadership development. Proficiency with learning management systems (LMS), strong communication, and project management. Education and Certifications Bachelor's or master's degree in human resources, organizational development, or business administration. Physical Requirements Standing, sitting, walking. Lifting up to 50 pounds. Manual dexterity, repetitive motion, etc. Work Environment Typical environment such as a retail store, manufacturing site, corporate office. Exposure to elements such as noise, odors, temperature. PPE requirements, if applicable. Travel Requirements 80% travel requirement. Equal Opportunity Employer Statement Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Other Duties Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. #J-18808-Ljbffr