OPERATIONS MANAGER - SUPPLY CHAIN & FULFILLMENT

Job Description Job Description Quick Snapshot Location: Miramar, FL (Onsite) Salary: $85,000–$105,000 DOE Experience: 5+ years in supply chain, logistics, or operations management Team: Manage 6–8 staff across logistics, inventory, purchasing, and fulfillment ERP: NetSuite experience strongly preferred Perks: 401(k) with 100% match up to 6%, full benefits, 6 weeks paid parental leave About the Role Phiston Technologies is hiring an Operations Manager to own our supply chain, inventory, purchasing/procurement, and fulfillment operations. You'll report directly to the Director of Operations and lead a team of 4–5 at our Miramar, FL headquarters. We make NSA-listed, high-security data destruction machines used by Fortune 500 companies, hyperscale data centers, and government agencies worldwide. Our operations need to run tight — and this role is the person who makes that happen. This is a hands-on leadership role with real ownership. You'll manage vendor relationships, keep inventory accurate, drive procurement, and make sure finished goods ship on time and in compliance. If you thrive in a fast-moving manufacturing environment and want to see the direct impact of your work — this is the job. What You'll Own Logistics & Shipping Manage all inbound and outbound logistics — domestic and international Own freight carrier and 3PL relationships; negotiate rates and service agreements Ensure on‑time, compliant delivery of sensitive security hardware to enterprise and government clients Inventory Management Own inventory accuracy: cycle counts, reconciliation, and reporting Maintain real‑time data integrity in NetSuite ERP Partner with production to align stock levels with build schedules and demand forecasts Purchasing & Procurement Manage vendor relationships and purchasing to maintain optimal stock levels and lead times Reduce carrying costs and prevent stockouts through proactive procurement planning Negotiate supplier terms and manage vendor performance Packing & Fulfillment Lead fulfillment team to ship finished goods in full compliance with customer and regulatory requirements (NIST 800-88, chain-of-custody) Build and enforce SOPs for packing, labeling, and shipment preparation Coordinate finished goods handoff with the Production Supervisor Team Leadership Directly manage 4–5 team members; set expectations, coach performance, build accountability Partner with Director of Operations on headcount planning and process improvements Reporting & Continuous Improvement Track and report KPIs: on-time shipping, inventory accuracy, purchasing spend Identify bottlenecks; drive corrective actions Leverage ERP data and AI-powered tools to improve visibility, forecasting, and decision-making What We're Looking For Required 5+ years in operations, supply chain, logistics, or inventory/purchasing management 2+ years managing a team in a manufacturing or distribution environment Demonstrated expertise across all of: #J-18808-Ljbffr Phiston Technologies, Inc.