Customer Success Advocate — SaaS Support
City Hive Inc.
A rapidly growing SaaS company in New York is seeking a Customer Support Associate. In this role, you will engage with customers via email, chat, and phone to resolve software-related inquiries while fostering a positive user experience. Ideal candidates have over 2 years of support experience and excel in a fast-paced, collaborative environment. You'll contribute to product enhancements by identifying user issues and suggesting improvements. Competitive salary, performance bonuses, and benefits are offered. #J-18808-Ljbffr City Hive Inc.
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- ...lender to residential real estate investors, is seeking a Borrower Advocate to be the primary contact for borrowers throughout their... ...coordinating with servicing and compliance teams. The role emphasizes customer service, effective communication, and collaboration with cross-...Remote job
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