Customer Service Specialist
PrideStaff
PrideStaff - - Responsibilities: Spare Parts Management & Quotations: Prepare and issue quotes for spare parts, communicate pricing and terms with clients, coordinate with overseas manufacturing suppliers, and oversee order processing from entry to fulfillment.; Inventory Coordination: Track spare parts inventory, monitor stock levels, and ensure timely replenishment.; Logistics & Transportation: Organize inland ground transportation for service deliverables, and coordinate shipping/logistics for trade shows/exhibitions.; Service Operations & Documentation: Maintain complete and accurate service documentation, including transport records, service reports, and client correspondence.; Customer Communications: Act as the primary point of contact for the After-Sales department, addressing inquiries and providing order status updates.
Vacancy posted 2 days ago
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