Area Quality Assurance Manager

Area QA ManagerThe Area QA Manager role has a national salary range of $85,000- $150,000.DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy.Are you looking for a challenging and rewarding opportunity in a fast-paced environment? Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business? Do you enjoy being part of a passionate team that works with stakeholders from across the business to create and implement the best solutions for our customers?Job DescriptionManage and coordinate all aspects of quality assurance activities with various levels of risk and complexity within a variety of scopes across multiple sites. Confirm requests for quality support from the site and communicate policies and procedures. Expert regarding selected governmental regulations for the site(s). Proactive liaison with customer for quality assurance across site(s). Leads a defined group of Quality Assurance resources and key initiatives, disseminating regulatory and corporate policy changes. Develops and implements policy and procedures for sites under their responsibility. Develop, manage, and oversee site quality managers/coordinators. Leads global and cross-sector QA initiatives. Develops and implements processes for regulated hardware, equipment, and software systems (validated as applicable).Oversee the maintenance and continuous improvement of the overall quality system for multiple sites or multiple customers within a site, including management review, CAPA management, internal quality audits, quality self-assessments, change control, document control, and standard operating procedures/work instructionsOversee the licenses, permits, and registrations processManages the validation process (as applicable) at a sector or network level and associated change control processesManage and provide oversight for regulatory compliance with regards to products handled and services performed at site by assessing performance to regulatory guidelines, the contract, and customer requirements; reporting the results to executive managementWork in coordination with continuous improvement team to focus/direct continuous improvement activities/workshopsReview and provide recommendations on regulatory, customer and 3rd party auditsReview and identify trends within the quality assurance metrics for the organizationPrimary customer contact for QA related issues/initiatives as neededDevelop, distribute and maintain regular management reports. Compile executive level reports as requiredEnsure site suppliers are assessed. Coordinate, prepare, receive, and act on auditsRequired Education and ExperienceBachelors Degree or equivalent 4 years work experience, required7+ years of relevant experience in a regulated environment, required5+ years of supervisory or management experience, requiredCertification related to quality control (RAC, Six-Sigma, etc.), preferredPeople managementSufficient computer application experienceStrong written and verbal communicationData analysis experienceTraining and facilitation skillsSelf managementProblem solvingProject managementPresentingReport creationSolution executionProcess developmentPeople developmentQuality program start-up experienceStandards developmentCustomer managementOur Organization is an equal opportunity employer.