Remote - Customer Experience Specialist

Customer Experience Specialist

Sun and Ski Sports is currently searching for a Customer Experience Specialist. This is an entry level opportunity for a dynamic candidate who is a problem solver and has the ability and initiative to help drive internet sales, as well as build a loyal customer following.

Job Responsibilities

• Receive written and verbal orders for merchandise from customers or sales associates in the stores.
• Perform a combination of clerical tasks to support eCommerce operations.
• Perform simple and routine accounting clerical operations.
• Work is monitored and controlled (e.g., through spot checks, complete review, or subsequent processing) for both quantity and quality.

Requirements

• Work Shift Availability: Must be willing and able to work retail rotating schedule:
• Available 7 days a week (will only work 5 days out of the week)
• Monday-Friday: 8 AM 7:30 PM availability
• Saturday/Sunday: 9:30 AM 6:30 PM availability
• Must have basic knowledge of routine clerical methods and office practices and procedures as they relate to the clerical processing and recording of transactions and accounting information.
• Must have experience with Microsoft Office Suite (Excel, Outlook, and Word).
• Must be a self-starter and have the ability to work with little daily supervision.
• Excellent oral and written communication skills.
• Must have organizational and time management skills, with ability to multitask.
• Analytical and problem-solving skills, as well as attention to detail, is a must.
• Ability to work both collaboratively and independently.
• Must be located in TX, UT, CO, AZ, CA, OK, TN, VA, MD, MA, NH, NY, NC.