Deposit Operations Specialist

We are looking for a Deposit Operations Specialist to support essential banking operations in Massachusetts. This is a Remote contract opportunity is ideal for a detail-focused candidate who can manage high-volume processing, investigate exceptions, and contribute to accurate daily transaction activity. The role will work across deposit, payment, and card-related functions while helping maintain strong operational controls and timely reporting.Responsibilities:• Process returned items and ensure transactions are handled accurately within required timelines.• Investigate and resolve account discrepancies, balancing issues, and system-related variances affecting daily operations.• Review merchant and mobile deposit submissions, verify information, and complete processing with a high level of accuracy.• Monitor daily operational reports, identify outstanding items, and take appropriate follow-up action to bring issues to resolution.• Support debit card operations by handling adjustments, researching exceptions, and assisting with compromised card cases.• Prepare, reconcile, and validate reports used for operational tracking and internal controls.• Conduct account research related to indemnification requests, unauthorized activity, and subpoena-driven inquiries.• Confirm transaction processing activity, maintenance tasks, and reporting outputs are completed in accordance with business procedures.• Stay informed on policy, procedure, and workflow updates and apply changes consistently in day-to-day responsibilities