Scheduling Coordinator

Role Description The Scheduling Coordinator at Veritas Court Reporting is a full-time, remote role based in Fort Lauderdale, FL. This role is responsible for managing and updating the daily scheduling calendar for depositions, hearings, and other proceedings, ensuring that court reporters, videographers, and related resources are accurately assigned. The Calendar Manager coordinates with clients, legal staff, and internal team members to confirm details, resolve scheduling conflicts, and communicate changes promptly. Daily tasks include entering and verifying appointment information, monitoring upcoming events for accuracy, responding to scheduling inquiries by phone and email, and maintaining clear documentation. The role also involves collaborating with operations and management to support workload planning, identifying potential overbookings, and contributing to process improvements that enhance scheduling efficiency and client satisfaction.

Qualifications

• Candidates should possess strong organizational and time management skills, with the ability to prioritize multiple scheduling requests and meet deadlines in a fast-paced environment.
• Candidates should possess excellent communication and interpersonal skills, including clear professional writing and confident phone etiquette for interacting with clients and internal staff.
• Candidates should possess proficiency with calendar and scheduling software, office productivity tools (e.g., email, spreadsheets), and basic data entry skills with high accuracy and attention to detail.
• Candidates should possess problem-solving and critical-thinking skills to handle scheduling conflicts, last-minute changes, and special requests while maintaining smooth operations.
• Candidates should possess customer service skills, demonstrating a client-focused approach, patience, and discretion when dealing with sensitive legal matters and confidential information.
• Candidates should possess collaboration and teamwork skills, working effectively with court reporters, operations staff, and leadership to support business goals.
• Relevant experience in legal services, court reporting, or professional scheduling/coordination roles is beneficial.
• A high school diploma or equivalent is required; additional education in business administration, legal studies, or related fields is preferred.