Ecommerce CX Lead - Customer Success & Ops
KITH
An established industry player is seeking a dynamic eCommerce Customer Experience Manager to lead its customer service team. This role involves supervising offshore representatives, optimizing customer interactions, and implementing new initiatives to enhance service quality. The ideal candidate will have a strong background in online customer service, team leadership, and project management. Join a forward-thinking company that values creativity and customer satisfaction, and play a crucial role in shaping the customer experience in a fast-paced environment. If you are passionate about eCommerce and customer service, this opportunity is perfect for you. #J-18808-Ljbffr KITH
- Sbhonline is seeking an Ecommerce Manager in Brooklyn, NY. The role involves overseeing Amazon operations, managing inventory, and supporting other ecommerce platforms. The ideal candidate will have 3-5 years of experience in ecommerce, particularly with Amazon, and will...Suggested
$170k - $215k
...Inc. is looking for a Strategy & Operations Manager in New York. This role focuses on supporting a strategic shift towards larger customers in the beauty industry, requiring 6+ years in operations or strategy. Responsibilities include onboarding strategy development and...SuggestedFlexible hoursShift work- A leading eCommerce management firm is seeking a Customer Success Manager to drive profitable growth for clients through advertising strategies on platforms like Amazon and Walmart. This remote role requires expertise in eCommerce advertising and strong analytical skills...SuggestedRemote work
$65k - $70k
Tapestry-Inc is seeking an individual to oversee eCommerce operations for Coach. The successful candidate will manage daily site activities, ensure site health, and lead communication within the ecom team. This role requires strong eCommerce expertise, operational management...Suggested$80k - $90k
...experience and is proficient with flat files and FBA operations. Join a dynamic team in SoHo, New York, and contribute to transformative ecommerce strategies. Benefits include health insurance, 20 days PTO, and a competitive salary of $80,000 - $90,000 plus bonus. #J-18808-...Suggested$60k - $67.5k
Ryder System, Inc. is hiring a Logistics Supervisor in Etna, OH for their Supply Chain Solutions division. This role involves supervising day to day logistics operations and working closely with team members to achieve business objectives. The position comes with an annual...- ...We're looking for a Founding Strategy & Ops Lead to own every touchpoint between the company... ...run the touchpoints that make agents successful: weekly and monthly business reviews, sales... .... You genuinely care about making customers successful. You build trust, follow through...Work at officeHome office
$100 per hour
...working and deeply committed team from leading tech and accounting companies -... ...be owning relationships with our customers and working alongside the growing CX team to deliver the best-in-class... ...of what world-class ERP customer success looks like You'll drive outcomes...Immediate startShift work$60k - $70k
...hygiene, building dashboards for critical business reviews, and ensuring CRM discipline. Must have 2-4 years of experience in Revenue Ops and advanced capabilities in HubSpot. This position is remote (U.S.-based) and offers a salary of $60,000-$70,000 with additional...Remote job$89.1k - $140.9k
A leading technology company is seeking a Sales Ops Professional to enhance sales strategy and operations for the US Public Sector. This role involves supporting sales leaders, managing KPIs, and working closely with cross-functional teams for business growth. Candidates...- ...rollout initiatives, designing workflows, and ensuring data reliability across platforms. Ideal candidates have over 3 years in GTM Ops, are comfortable with AI tools, and possess strong analytical skills. Benefit from competitive salaries, equity options, and generous...
- AI Chopping Block, Inc. is looking for a Production AI Ops Lead to design and develop the lifecycle of full-stack AI applications, ensuring system reliability and integration for international government partners. Your role will involve overseeing platform health and incident...
- ...experience directly protect revenue and customer trust. This role exists to professionalize... ...and lifecycle communication. ● Run Vendor Ops with Rigor: Manage onboarding,... ...layers). ●Familiarity with vendor workflows. ●Leading ops inside organizations that scaled from...Remote jobFull time
$110k - $150k
Squad is looking for a Talent & Ops hire to set the standard for recruiting processes in New York. You will review candidates, analyze pipelines, and translate performance insights into product features. With 3-7+ years of recruiting experience, a strong sourcing ability...$80k - $90k
Front Row Group is seeking a Sr. E-Commerce Operations Specialist to manage Amazon accounts for health, wellness, and beauty brands. You'll be responsible for account health, listing accuracy, and operational coordination while collaborating with internal teams and partners...- A leading technology company is looking for an experienced Oracle Cloud CX Specialist to lead subscription management implementations. This remote role involves designing and deploying subscription-based offerings while managing the end-to-end subscription lifecycle. The...Remote job
- Elastic is looking for a Sales Ops Professional in New York City to support sales strategy and analysis in the Public Sector. The role involves managing sales KPIs, forecasting, and collaborating with various teams to drive initiatives that support growth. Ideal candidates...
- A reputable consumer products firm in Idaho is seeking a Senior Manager, CX Analytics to lead CX Data capability. This role requires deep expertise in CX analytics and strong SQL abilities. You will define global CX metrics, engineer data models in Snowflake, and enable...
- AI Chopping Block, Inc. is seeking a Production AI Ops Lead in New York to design and develop the lifecycle of full-stack AI applications. The role requires accountability for the performance of AI use cases deployed across international government clients, ensuring seamless...
- JCPenney is hiring an Assistant Store Manager in Pennsylvania who will support store operations and create a vibrant customer experience. You will partner with the Store Manager to drive results, manage teams, and ensure store standards are consistently met. The ideal...
- Role: Strategy and Ops Lead We are hiring a Strategy and Ops Lead to figure out insurance. You'll turn messy, fragmented insurance feedback into clear processes and scalable systems. Bridge ops and product to use technology to standardize workflows, reduce ambiguity,...RelocationFlexible hours
$115k - $130k
Invesco is seeking an experienced Senior Manager to lead and evolve its Client Experience (CX) program. This role involves managing the CX strategy across the U.S. and EMEA, ensuring high-quality execution of measurement programs, and synthesizing client feedback into actionable...Full time- Point Broadband is seeking a CX Journey & Insight Lead to serve as a bridge between customer experience and analytics. The successful candidate will analyze churn drivers, develop strategic insights, and communicate findings to senior leadership. Responsibilities include...Remote jobLive in
$75k - $95k
Wpp Group is seeking a CRM /CX Senior Strategist - Freelance to drive various CRM initiatives. This role combines analytical abilities with storytelling to create impactful marketing strategies based on complex data insights. The ideal candidate will have over 5 years...Freelance$150k - $200k
Alternative Payments is hiring an Applied AI Lead in New York, NY. The role involves owning the internal AI operations, enhancing efficiency... .... Candidates should have over 6 years of experience in biz ops with a focus on AI systems and strong communication skills. Offering...- A leading data security firm in New York seeks a Customer Success Operations Manager to design modern learning experiences that support seller training. This role requires strong visual design skills and experience in creating e-learning content. Collaborate with key stakeholders...Remote jobFlexible hours
- CX Journey & Insight Lead Remote, but successful candidate MUST live within a state in which Point Broadband Operates (AL, FL, GA, IL, KS, MD, MI, NY, OH... ...Individual contributor role reporting to the Sr. Manager of Customer Experience Journey, serving as the bridge between...Temporary workRemote workFlexible hours
- OGC Global is seeking a seasoned CX Program Manager in New York to lead an embedded customer experience program for a Fortune 500 company. This role requires strategic leadership in CX program execution, managing a multidisciplinary team, and consulting with senior stakeholders...
- Imprint is seeking a Senior Manager of CX Enablement to lead the quality and training systems for our customer experience team in New York. You will be responsible for the design and execution of quality frameworks, driving AI-driven support enhancements, and developing...
$106.8k - $143.6k
A leading technology firm seeks a Manager of Customer Success Operations to enhance systems and processes in its Customer Success organization. Candidates must have over 6 years of experience in Revenue Operations, ideally in Customer Success within a fast-paced SaaS environment...Remote job
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