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CX Team Lead: Scale Customer Experience

amp

A leading fitness technology company is hiring a CX Team Lead in New York. The ideal candidate will have over 2 years of experience in leading customer support teams, with a strong grasp on metrics and a hands-on leadership style. You will manage internal and BPO agents to enhance customer experience. This role offers autonomy and direct influence in shaping customer service practices at the company. #J-18808-Ljbffr amp

Vacancy posted 2 days ago
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