Google CX CoE Leader
$170k - $250kEXL
As a Senior Leader within our Digital Transformation Practice, you will serve as the primary architect and delivery lead for our most strategic Contact Center AI (CCAI) engagements . You will lead a multidisciplinary "AI Pod" to design, deploy, and scale Google Cloud-native solutions that redefine customer experience for our global clients. This is a high-impact role requiring a blend of technical mastery, client advisory, and practice development. Key Responsibilities Engagement Delivery : Lead end-to-end delivery of complex CX transformations, ensuring projects are delivered on time, within budget, and exceed client ROI targets. Solution Architecture : Act as the Lead Architect for Google CCAI ecosystems, integrating Dialogflow CX, Agent Assist, and Vertex AI into diverse client environments (Legacy On-prem, Salesforce, Genesys, etc.). Strategic Advisory : Partner with client C-suites to move their operations from "Cost Centers" to "Value Centers" using AI-assisted Audit and CCAI Insights. Practice Growth & IP : Develop repeatable frameworks, "accelerators," and best practices for Conversational AI to reduce time-to-market for future client engagements. Talent Resource Management : Manage a pod of Engineers and Analysts, including the mentorship of an "AI Academy" cohort of junior consultants to maintain high-margin delivery models. Qualifications 10+ years in a Boutique Digital Agency, or System Integrator (SI) environment. 5+ years of hands‑on leadership in Google Cloud (GCP) and NLU/NLP technologies. Proven experience in modernizing Global Contact Centers (1,000+ seats) with AI‑first strategies. Experience supporting pre‑sales, drafting Statements of Work (SOWs), and managing project P&L. Skills Dialogflow CX, CCAI Platform, BigQuery, Vertex AI, GECX and Looker. Python/Node.js, Terraform (IaC), and CI/CD for Conversational AI. Preferred Certifications Google Professional Cloud Architect Google Professional Machine Learning Engineer Google Cloud CCAI Platform Professional Certificate The typical base pay range for this role across the U.S. is USD $170,000 - $250,000 per year. For more information on benefits and what we offer please visit us at #J-18808-Ljbffr EXL
$100 per hour
...Lightspeed Venture Partners, Khosla Ventures, Contrary Ventures and Google Ventures, as well as more than 20 angel investors who’ve built,... ...with our customers and working alongside the growing CX team to deliver the best-in-class customer experience from onboarding...GoogleImmediate startRelocationShift work$98.5k - $233.25k
# Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise)Chicago, New York, Atlanta, San Francisco, Irving, BridgewaterApply for... ...of AI-powered CX solutions. You will act as a thought leader and growth driver, partnering with sales, delivery, and Google...GooglePermanent employmentFull timeLocal area- Capgemini is seeking a Customer Experience (CX) Solution Architect - Google Cloud in New York. In this hybrid role, you will lead the technical strategy and architecture for AI-driven CX transformations, ensuring a successful delivery across various platforms. Your responsibilities...Google
- Rent the Runway in New York is seeking a Manager for CX BPO who will oversee the customer experience team's performance and optimize workforce management. You will lead improvements by partnering with stakeholders, utilizing data for decision making, and ensuring high...Suggested
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- CX presales Lead - For Insurance or Healthcare & Life Sciences Industries As a CX Presales... ...Center, and Digital Transformation leaders. Facilitate solution walkthroughs and workshops... ...tools including Conversational AI (e.g., Google Dialogflow, Azure Bot Services, etc.), CCaaS...Google
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$124k - $179k
Google is seeking a Global Product Solutions Lead in New York to drive the adoption of advanced budget strategies for search advertising. You will work closely with sales, product, and marketing teams to develop solutions that align with business objectives. The role requires...Google- Google is seeking a Head of Commercial Insights and Analytics within the Global Commercial Enablement GTM organization. You will architect data infrastructure and insights for sales effectiveness, defining metrics and building systems to measure go-to-market activation...Google
- ...executive calendars, coordinating meetings, and preparing reports. The role demands high attention to detail, proficiency in tools like Google Workspace and Microsoft Office, and a proactive approach to problem-solving, all within a fully remote framework. #J-18808-Ljbffr...GoogleWork at officeRemote work
Huzzle.com
New York, NY2 days ago - ...management. The ideal candidate will have 6-8 years of quantitative experience in Marketing & Data Analytics, with expertise in SQL and Google Sheets. You'll collaborate across teams to drive analytics adoption and improve decision-making through data. #J-18808-Ljbffr...Google
- ...coordinating shipments, and leading a team to ensure efficiency in operations. Excellent communication skills and proficiency in Excel and Google Sheets are essential. This is a full-time position with standard business hours in a fast-paced environment. #J-18808-Ljbffr...GoogleFull time
- Google in New York is seeking a marketing professional to orchestrate go-to-market programs for AI solutions. You will collaborate with various teams to develop content and strategies that drive demand and growth for North America. The ideal candidate will possess a Bachelor...Google
- Google Inc. is seeking an experienced professional in New York, NY to develop and drive AI-driven solutions that enhance technical systems and sales strategies. You will identify operational inefficiencies and collaborate with cross-functional teams to create product-based...Google
$150k - $185k
...years of experience focused on paid search and programmatic channels. You'll own the strategy and execution across platforms like Google Ads and Apple Search Ads, ensuring clear performance accountability. This remote-first company offers a target starting salary between...GoogleRemote jobHome office$100k - $115k
...for their member portal and mobile app. The role requires 5+ years of digital analytics experience, strong proficiency in tools like Google Analytics and SQL, and the ability to communicate insights effectively. The position offers an annual salary range of $100,000 - $1...Google- Google is seeking a Security Strategic Alliance Manager to drive partner success in the evolving cybersecurity landscape. Based in New York, you will lead initiatives integrating Google’s Security suite into partners’ strategies, ensuring alignment with market needs. With...Google
- NYC Health + Hospitals in New York is looking for a skilled leader in Artificial Intelligence to enhance healthcare delivery. The position... ...extensive experience in AI engineering. Certifications such as Google Cloud Professional Machine Learning Engineer are preferred. The...Google
- ...This position requires a Bachelor's degree in Business or Marketing and at least 2 years of management experience. Strong analytical skills and proficiency in Google Workspace and Microsoft Office are essential for success. #J-18808-Ljbffr Recruiting - Original TemplateGoogleWork at office
- ...organization and teamwork are valued in our growth-oriented start-up. The role requires a math/education degree (Master’s preferred), 1+ years teaching, GPA 3.5+, and proficiency with MS Office and Google Workspace; starting pay is #J-18808-Ljbffr Vanguard College PrepGoogle
- Zealthy is seeking a full-time Marketing leader based in New York, NY. This in-person role involves leading data-driven performance marketing... ...and a proven track record of scaling campaigns on Meta and Google. Benefits include paid time off, holiday pay, equity ownership,...GoogleFull time
$148k - $216k
Google is seeking a Product Manager for its gTech's Product and Tools Operations team. This role focuses on delivering technology solutions to empower global customer growth. The ideal candidate will have a strong background in product management, SQL proficiency, and...Google- ...collaboration tools. The ideal candidate has at least four years of IT support experience, especially with executives, along with mastery in tools like ServiceNow and Google Workspace. Join SoFi and enjoy a culture of innovation and continuous learning. #J-18808-Ljbffr SoFiGoogle
$21 per hour
...people, the company, and our planet. About the Job: As a Blue Bottle Leader in Training, you assume a pivotal role in guiding the team... ...Familiarity with online collaboration and organization tools including Google Docs A flexible schedule and are available to work mornings,...GoogleHourly payRelocationFlexible hoursShift workWeekend workDay shiftAfternoon shiftDormont Manufacturing Company
New York, NY3 days ago- EPAM is seeking a Senior Partner Sales Manager to lead growth with Google Cloud, focusing on strategic co-sell motions and industry alignment. The ideal candidate will have over 10 years in enterprise technology sales and experience with Google Cloud, demonstrating strong...GoogleRemote work
- An innovative tech company is looking for a Google Dialogflow Architect to work remotely. You'll design and deploy conversational agents, collaborating with teams to integrate these into applications. This position requires a minimum of 8 years in IT and mandatory GCP...GoogleRemote job
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