Customer Relations Representative - State Farm Agent Team Member

Benefits License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development About Our Agency Our agency opened in 2006 and currently has a small, dedicated team. We offer flexibility and reimburse licensing costs to help team members succeed. Our culture is built on teamwork, trust, and excellence. We look for customer-focused, goal-oriented individuals who are relentless — not ruthless — in achieving their goals. Our leadership philosophy is simple: “If you give me all you’ve got, I’ll give you all I’ve got.” Role Description As a Customer Relations Representative - State Farm Agent Team Member with Jeff Cain - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. #J-18808-Ljbffr Jeff Cain - State Farm Agent