Sous Chef PM Shift

Sous Chef Job Description

Hotel Indigo Gatlinburg – Altitude Rooftop Restaurant & Lounge

The Sous Chef assists in overseeing all kitchen operations, ensuring high-quality food preparation, consistency, cleanliness, and adherence to food safety standards. This position supports the management of kitchen staff, inventory control, food cost management, and guest satisfaction while maintaining a positive and professional work environment.

Kitchen Operations

• Assist in the daily operation of the kitchen and food preparation areas.
• Ensure all menu items are prepared according to established recipes and presentation standards.
• Monitor food quality, portion control, and plate presentation.
• Maintain efficient ticket times during service periods.
• Assist with menu development and seasonal specials.

Team Leadership

• Supervise cooks, prep cooks, dishwashers, and other kitchen staff.
• Train new employees on recipes, procedures, safety standards, and kitchen equipment.
• Provide coaching and corrective action when necessary.
• Foster teamwork and maintain a positive work environment.

Food Safety & Sanitation

• Ensure compliance with all local health department regulations.
• Maintain proper food storage, labeling, dating, and rotation procedures.
• Monitor kitchen cleanliness and sanitation standards.
• Conduct regular line checks and temperature logs.

Inventory & Cost Control

• Assist with inventory counts and ordering of food and supplies.
• Minimize waste through proper portioning and product utilization.
• Help control food costs and labor costs in accordance with budget goals.
• Verify deliveries and maintain accurate inventory records.

Guest Satisfaction

• Ensure food is prepared accurately and delivered in a timely manner.
• Address food quality concerns immediately.
• Work closely with restaurant management to provide an exceptional guest experience.

Qualifications

• Minimum 2 years of supervisory kitchen experience preferred.
• Previous experience in a hotel, upscale casual, or full-service restaurant preferred.
• Knowledge of food safety, sanitation, and kitchen operations.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Flexible schedule, including nights, weekends, and holidays.

Physical Requirements

• Ability to stand for extended periods.
• Ability to lift up to 50 pounds.
• Ability to work in hot, fast-paced kitchen environments.
• Frequent bending, lifting, reaching, and carrying.

Hotel Principles

• Think Like a Guest
• Go for Growth
• Practice Extreme Ownership

Performance Expectations

• Maintain food quality and consistency.
• Meet health inspection and sanitation standards.
• Control food waste and labor costs.
• Support team development and training.
• Deliver exceptional guest experiences through teamwork and operational excellence.

Hotel Indigo Gatlinburg is an Equal Opportunity Employer and values diversity in the workplace.