Dental Treatment Coordinator

Job DescriptionJob DescriptionTreatment CoordinatorFull-Time (36+ Hours Per Week)Clarkston Family Dental is seeking an experienced, organized, and patient-focused Treatment Coordinator to join our busy, family-oriented dental practice. We are looking for a dependable team member who thrives in a fast-paced environment, enjoys helping patients understand their treatment, and is committed to delivering exceptional customer service.QualificationsMinimum 2–5 years of dental front office experience required.Dentrix experience is required.Strong understanding of dental procedures, coding, and terminology.Proficient in presenting and coordinating comprehensive treatment plans.Experienced with insurance verification, eligibility, and benefit breakdowns.Knowledgeable in dental insurance plans, coverages, limitations, frequencies, and exclusions.Experienced using dental insurance portals and online claim resources.Excellent communication, organizational, and multitasking skills.Reliable, professional, and punctual.Ability to work efficiently in a high-volume, fast-paced family dental practice.Strong attention to detail and commitment to accuracy.ResponsibilitiesPresent treatment plans and financial arrangements to patients with confidence and compassion.Verify dental insurance eligibility, benefits, and coverage prior to appointments.Obtain pre-authorizations when necessary.Accurately estimate patient financial responsibility.Schedule treatment based on doctor recommendations and patient needs.Coordinate with patients to maximize insurance benefits and treatment acceptance.Answer patient questions regarding treatment, insurance, and financial options.Maintain accurate patient records within Dentrix.Work closely with doctors, hygienists, and administrative staff to ensure seamless patient care.Assist with front office responsibilities, including answering phones, scheduling appointments, and checking patients in and out as needed.Follow up on unscheduled treatment and outstanding treatment plans.What We're Looking ForThe ideal candidate is:Friendly, compassionate, and patient-centered.A self-starter with excellent problem-solving skills.Comfortable discussing finances and insurance with confidence and professionalism.Able to prioritize multiple tasks while maintaining accuracy.A positive team player who contributes to a supportive office culture.BenefitsFull-time position (36+ hours per week)Competitive pay based on experiencePaid holidays and paid time offEmployee dental benefitsOpportunities for professional growthIf you enjoy helping patients achieve healthier smiles while working with a supportive team in a thriving family practice, we'd love to hear from you!Skills: General PracticeTreatment PlanningInsuranceClaims/AppealsDentrixBenefits: DentalPTOBonusesCompensation: $25-$28/hour