Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I grew up farming with my family in northeast Arkansas and graduated from Mississippi State University. I've been with State Farm for 28 years, including 11 years in claims before beginning my agency journey. I'm also a proud father of four and enjoy being actively involved in the Mountain Home community.

Giving back is a big part of who we are. Our agency proudly supports local schools, sports programs, medical professionals, firefighters, law enforcement, and first responders. My team and I are involved with the Mountain Home Chamber of Commerce, Rotary and Lions Clubs, and organizations such as the Peitz Cancer Support House and Friends of the Norfork National Fish Hatchery.

Our agency offers a 401(k), health benefits, work-life balance, and opportunities for ongoing professional development. We believe in investing in our team members and helping them build successful, rewarding careers.

We're proud of our strong community connections and commitment to helping others. If you're looking to grow professionally while being part of a team that values relationships, community involvement, and making a difference, we'd love to meet you!

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jay Chafin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.