Care Manager II (Field-Based 4 x 10 schedule Monday through Friday)

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer‑directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech‑based innovations. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can‑do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Health Coach Specialist II for our team in Missouri. This role requires fieldwork throughout the Kansas City, MO area Monday through Friday with a schedule of 10 hour days 4 days a week. WEEKENDS OFF! Program & Position Overview: Structured family caregiving is a caregiving arrangement in which a patient lives with a principal caregiver who provides daily support based on the patient’s daily care needs. The goal of this service is to provide necessary care while fostering and emphasizing the patient’s independence in a home environment that will provide them with a range of care options as their needs evolve. The service is designed to provide options for alternative long‑term care to persons who meet nursing facility‑level care needs, while preserving the dignity, self‑respect, and privacy of the patient. The Health Coach Specialist II will be a vital part of our operations in Missouri. Responsibilities include performing orientations, providing an assessment of new patients to our program, and training our caregivers to ensure they provide the best service possible to their loved ones. The Health Coach is an integral part of the field care team, responsible for ensuring scheduled in‑home visits are conducted on time, documenting patient health observations, and providing support for program participants. This role balances 32 hours of weekly field visits with 8 hours of administrative, scheduling, and documentation tasks that can be performed remotely from your home. Every Day You Will: Home orientations involving signing of paperwork Initial assessments during orientations Periodic supervisory visits / check in for on‑care cases Training caregivers / patients as required per case Interacting with the caregiver and other stakeholders, as needed Engaging in interdisciplinary meetings with the care managers, caregivers, and patients Collaborate in the care practice and communicate impressions of cases to appropriate staff Critically assess procedures and implement improvements for evaluation of cases, feedback to appropriate parties, and training of caregivers Wear multiple hats as operations develop Travel within the state of Missouri (Kansas City market) Conduct scheduled IHS Initial Home Visits in accordance with program rules (within the first 30 days of service). On average these initial visits last 45 minutes to an hour. Conduct scheduled Annual Home Visits in accordance with program rules. Duration: IHS visits take 30 - 45 minutes; CDS visits take 15 - 30 minutes. Ideal Candidate Will Possess: 2+ years of experience working with frail or elderly disabled adults and caregivers Previous field experience in a medical or case management environment, preferred Experience with data input, case review/case note entry; Salesforce experience is a plus Hands‑on experience in home care, preferred Working knowledge of ADL/ IADL assessments Valid driver’s license with an insured vehicle for travel within the state Excellent verbal and written communication, organizational and time management skills Strong critical thinking and problem‑solving skills Proficient in Microsoft (i.e., Word, Excel, Outlook) Excellent training skills Team‑player mentality Why work at FreedomCare? We are here for you and committed to providing a best‑in‑class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

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Compensation Range Base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $23.00 and $25.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.

$23—$25 USD

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